Community COVID-19 Testing

Community COVID-19 Testing

Updated July 6, 2021

CENTER HOURS

Mondays 7 a.m. – 3 p.m. 
Tuesdays 10 a.m. – 6 p.m.
Wednesdays 10 a.m. – 6 p.m.
Thursdays 7 a.m. – 3 p.m.

Jump to Community Testing FAQs

UMass Amherst has established one of the largest asymptomatic testing centers for COVID-19 in Massachusetts. As part of the state’s expansion of testing, the university is providing free COVID-19 tests for local community members. Tests are available on a walk-in basis or by appointment at the Public Health Promotion Center (PHPC) at the Mullins Center.

Mullins Center
The Mullins Center is located at
200 Massachusetts Avenue
on the UMass Amherst campus.

Adults and children ages 4 and older without symptoms of COVID-19 are eligible for testing.  If you have any COVID-19 symptoms, DO NOT schedule an appointment or come to the testing center. Instead contact your medical provider.  

If you have any questions or concerns, please contact testing@umass.edu

HOW TO GET TESTED

Step 1: Come to the Public Health Promotion Center at the Mullins Center or make an appointment if you choose to Schedule your test in advance

To schedule a test:

  • Go to uma.force.com/covidtesting and select available appointments. To schedule the appointment:
  • 'Enter your contact information
  • Select if you also need to test dependent children
  • Confirm your email address by entering the code emailed to you
  • Consent to the testing agreement
  • Choose a time slot
  • Save the email you receive or have the QR code contained in the email on your phone or mobile device. You will need this with you to check in at the testing center

The testing process will take approximately ten minutes (registration and test).

Step 2: Go to the Testing Location

Testing takes place at the frontt entrance of the Mullins Center, 200 Commonwealth Avenue, Amherst MA, 01003.

If you made an appointment in advance, bring the confirmation email that you received with you to the testing center, or have your phone or other mobile device handy with the QR code you received in the email. 

Step 3: Get Your Test Results

Test results will be ready in 24 to 36 hours after you are tested.

If you test negative you will get a notification email from umalab@umass.edu. To access your results, log in to umalab.netsmartcloud.com. You will need to register and log in to a secure portal to get your results.

If you test positive you will receive a call about your positive test and your local Board of Health will explain further steps. Individuals who test positive will be required to isolate in accordance with the guidelines of the federal Centers for Disease Control and Prevention and state public health authorities.

FAQs

What type of COVID-19 testing is performed?

(Updated April 21, 2021) Your SARS-CoV-2 testing will be provided by the IALS Clinical Testing Center, and the Clinical Laboratory at University Health Services. (Together, “Testing Laboratories”)

The test that you will receive is designed to detect if you have SARS-CoV-2, also known as the “novel coronavirus”. SARS-CoV-2 is the virus that causes the disease known as COVID-19. Your testing specimen will be collected by nasal swab. This method of swabbing involves inserting the swab into a nostril, rotating the swab for 10 seconds, and then repeating the process in your other nostril. The subsequent COVID-19 test performed is a Real-time Reverse Transcriptase (RT)-PCR Diagnostic Assay (SARS-CoV-2 RT-PCR). 

The results of this test will not tell you if you had the virus in the past or if you have immunity to getting the virus in the future. It only tests for the presence of the virus in your specimen at the time of the test.

The results of your test will be shared with you through a web portal or mobile software application. Your results will also be shared with the health care provider who ordered your test, the Massachusetts Department of Public Health, Local Board of Health, and may be shared with certain federal, state, or local government agencies as required by law.

If your results are positive, please contact a doctor immediately. Only a doctor can diagnose you with COVID-19 and give you information about what you should do next. Negative results mean that viral particles were not detected by the specific assay performed on your specimen within the limits of detection of the assay. It is possible for the test to produce an incorrect negative result in some people who are harboring the SARS-CoV-2 virus (sometimes called a “false negative”). If you test negative but have symptoms of COVID-19 or concerns about exposure to SARS-CoV-2, contact a doctor to determine if you should be retested or take other actions. 

The Testing Laboratories are clinical laboratories. Testing Laboratories do not give medical advice or provide medical care. You should talk to a doctor about any health care needs you may have, including any related to receiving this test. Testing Laboratories, the University of Massachusetts and its Board of Trustees, officers, employees, and agents are not responsible for any medical care you receive. If you have questions about the test or your testing results, please email testing@umass.edu.

If there is leftover specimen after your test is performed, Testing Laboratories may remove information that identifies you from the specimen and use it for quality assurance, validation and laboratory testing development. 

By signing a consent form for testing, an individual agrees: (i) that you have read and understand the information in this consent form; (ii) to provide a nasal swab specimen for testing; (iii) to have your specimen tested by Testing Laboratories for SARS-CoV-2; (iv) that Testing Laboratories may disclose your test results as outlined in this form; and (v) that your leftover specimen and/or information about you may be used without information that identifies you after the testing is over for further research and analysis. You voluntarily agree to this testing for SARS-CoV-2.

Can I just show up or do I need to register in advance?

(Updated June 28, 2021) You do not need an appointment. You can just show up. 

Who can get tested?

(Updated April 21, 2021) Adult residents of Massachusetts and children age 4 and older without symptoms of COVID-19 are eligible for testing. A paarent or guardian must accompany children to the testing center to give consent and to conduct or assist in conducting the self-administered test. This service is generally designed for people who work or live in the general Amherst area, including Hampshire and Franklin counties.

Will I have to pay for testing?

Testing is free for everyone. You will not have to pay or use insurance. 

How do I get to the testing center and where can I park?

Testing is taking place at the Mullins Center located at 200 Massachusetts Avenue on the UMass Amherst campus. Free parking is available in Lot 25 with overflow parking available in Lot 12, should it be necessary. For information about bus service, visit UMass Transit.

Can I bring my children with me?

(Updated April 21, 2021) Yes. Children of any age can accompany their parent or guardian in the testing facility. Children are required to remain supervised by a parent or guardian and must follow all public health prevention measures, such as wearing face coverings and social distancing.

I want to get my child tested, but not me. How I do this?

Go to uma.force.com/covidtesting, enter your name and birthdate, and check the box that says, "I would like to register up to two dependent children." and the box indicating you do not need to be tested, and choose an appointment time for your child. You must accompany your child to the center for testing, even if you are not being tested at that time.

I am a UMass faculty or staff member or student and want to get my dependent child tested. What do I do?

Go to uma.force.com/covidtesting, enter your name and birthdate, and check the box that says, "I would like to register up to two dependent children." and the box indicating you do not need to be tested, and choose an appointment time for your child. You must accompany your child to the center for testing, even if you are not being tested at that time.

Can I be tested at the testing center if I have symptoms of COVID-19?

No. The testing center at UMass Amherst is only for people who do not have symptoms of COVID-19. This is known as asymptomatic testing. If you have any COVID-19 symptoms, DO NOT schedule an appointment or come to the testing center. Instead, contact your medical provider or your nearest urgent care testing center.

Who do I contact if I have a question about asymptomatic COVID-19 testing?

Email testing@umass.edu with questions.

What happens if I am late for my appointment?

Each appointment is a 30-minute time slot. If, for instance, your appointment is from 2 to 2:30 p.m., you may show up at any point during that period and be tested. If you arrive after the times slot ends, we will be unable to accommodate you.

What if I don’t have an email account?

An email accounts is required to register. Many email accounts are free and can be obtained through services such as Google, Yahoo and Microsoft.

What if I forget my confirmation email?

You must have your confirmation email to check in. You can either print it and bring it with you, or we can scan the QR code from a phone or other mobile device. We cannot register you at the testing center on the day of your test without the QR code from that email.

Do I have to bring a printed copy of my confirmation email or can you scan it from my phone?

(Updated April 21, 2021) You do not need to bring a printout if you have your phone or other mobile device with you. It can be scanned.

What happens if I want to cancel my test?

You must email testing@umass.edu to cancel your test. If you fail to do so, you will be unable to register for another test until seven days have passed from the date of the originally scheduled test.

Is there a limit on how frequently I can schedule a test?

(Updated April 21, 2021) No. There is no restriction on how frequently you can be tested.

I don’t see any open time slots for a test. When will you have more?

The online scheduling system displays seven days of time slots. Each morning, a new round of time slots is made available.

Is drive-through testing available?

No, drive-through testing is not available.

Why was UMass selected to play such a prominent role in COVID-19 community testing?

UMass Amherst operates one of the state’s largest and most successful COVID-19 testing centers, having conducted more than 170,000 tests since Aug. 6, 2020. In partnership with Governor Baker, the university is well prepared to provide a vital public service to safeguard the health of our community. As the Commonwealth’s leading public research university, our collaboration with the governor to expand our efforts in the fight against COVID-19 is aligned with the campus’s longstanding commitment to public service.