Key Contacts
Updated March 7, 2023
Campus Offices
Bursar (Bills and Payments)
- Email: bursar@umass.edu
- Phone: 413-545-2368
- umass.edu/bursar
Dining Services
- Email: food@umass.edu
- Phone: 413-545-2472
- umassdining.com
Financial Aid
- Email: finaid@finaid.umass.edu (customer service)
- Financial Aid Secure Document Upload Form
- Phone: 413-545-0801
- umass.edu/financialaid
Human Resources
- Email: askHR@umass.edu
- Phone: 413-545-1396
- umass.edu/humres/
Information Technology (IT)
- Email: it@umass.edu
- Phone: 413-545-9400
- umass.edu/it
International Programs Office
- Email: iss@umass.edu (international students/visas) abroad@umass.edu (study abroad)
- Phone: 413-545-2710
- umass.edu/ipo
Learning Resource Center (Academic Support)
- Email: LRC@umass.edu
- umass.edu/lrc
Provost
- Email: provost@provost.umass.edu
- Phone: 413-545-2554
- umass.edu/provost/
Residential Life
- Email: living@umass.edu
- Phone: 413-545-2100
- umass.edu/living
Student Affairs and Campus Life
- Email: sacl@umass.edu
- Phone: 413-545-2300
- umass.edu/studentlife
University Registrar
- Email: regtrans@registrar.umass.edu
- Phone: 413-545-0555
- umass.edu/registrar
Can't find what you're looking for? Write to covidinfo@umass.edu
COVID-19 Contacts
COVID-19 Call Center
Answers about UMass services and policies during the pandemic
covidinfo@umass.edu
413-577-2999
Questions about Testing
testing@umass.edu
413-577-8888
University Health Services (UHS)
umass.edu/uhs
413-577-5000
Environmental Health and Safety
ehs.umass.edu
413-545-3111
In an emergency, call 911 or the UMass Police Department at 413-545-3111