December 10, 2026 12:30 pm - 2:00 pm ET
Thompson Hall 720

The impact of remote work on organizing: A case study of union officers in Quebec

December 10 | 12:30pm
Thompson 720
Lunch provided 

Union officers - professionals of labour movement, backbone and neuro system of unionism - have been leveraging since the beginning of industrialization in-person, face-to-face, emotionally-laden relationships with members to swiftly respond to their needs, guide them through bargaining and legal procedures, and knit the fabric of the mobilizable “collective worker”. Pandemics abruptly severed those in-person relationships and officers resorted to teleworking as an emergency measure to fulfill their tasks. While health measures were relieved, teleworking arrangements for most Canadian union officers became instead a structural aspect of their daily work. Drawing upon the synergy between union officers and teleworking debates, through a mix-method (interviews and survey) inquiry among a sample of Quebec officers from different unions, we explore the different nature of union officers’ teleworking arrangements, challenges and opportunities, together with variation in officers’ job satisfaction, organizational identification with the union they work for, and perceived organizational effectiveness. 

 

Bio: Lorenzo Frangi is Professor of Employment Relations in the Department of Organization and Human Resources at the School of Management, Université du Québec à Montréal (ESG UQAM).