ADA Title II Compliance Date (April 24th, 2026)

The Americans with Disabilities Act of 1990 is a federal law that provides civil rights protections for individuals with disabilities similar to those provided to individuals on the basis of race, sex, national origin, age, and religion. The ADA guarantees equal opportunity for individuals with disabilities in public accommodations (such as stores, restaurants, and hotels), employment, state and local government services, and transportation.

Title II is one of the five sections of the ADA. Title II applies to all services, programs, and activities provided by state and local governments. This includes the services, programs, and activities that state and local governments offer online and through mobile apps.

State and local governments must make sure that their web content and mobile apps meet WCAG 2.1, Level AA within two or three years of when the rule was published on April 24, 2024, depending on their population.

You can find more information about why the Department is requiring compliance with this timeline in the rule in the section of the appendix called “Requirements by Entity Size.”

After this time, state and local governments must continue to make sure their web content and mobile apps meet WCAG 2.1, Level AA.

Title II of the ADA requires state/local governments to give people with disabilities an equal opportunity to benefit from all of their programs, services, and activities. State/local governments can’t deny people with disabilities the chance to participate or make them participate in different programs than available to others.

The ADA also includes specific requirements for state/local governments. For example, if you are part of a state/local government you must:

• Communicate with people with disabilities as effectively as you communicate with others.
• Make reasonable modifications to policies, practices, and procedures where needed to make sure that a person with a disability can access the state/local government’s programs, services, or activities.
• Allow service animals to be with their person even if you have a no pets policy.
• Provide program access by ensuring that individuals with disabilities are not excluded from programs because existing buildings or facilities are inaccessible to them.
• Follow specific standards for physical accessibility when building or altering a building or facility.
• Follow specific requirements for ticket sales and testing accommodations.

You can find examples of these requirements and how they look in practice in the tables below.

You can also learn about these and other requirements in the State and Local Government Primer.

• State and Local Governments: First Steps Toward Complying with the Americans with Disabilities Act Title II Web and Mobile Application Accessibility Rule (U.S. Department of Justice, Civil Rights Division)
• Web accessibility perspectives
• Commonwealth of MA enterprise IT accessibility policy
• Digital Accessibility and ADA Compliance Training Recording (MOD)
• Massachusetts Office on Disability accessibility consulting
• Consult with the EOTSS central accessibility team