Why Is The Accessibility of Social Media So Important?

The accessibility of social media is everyone’s responsibility. And it is vital that the UMass Amherst promotes accessibility in all of its technology efforts. Below are tips on how to increase the accessibility of social media. These tips are meant to help social media content managers and other communication specialists ensure that their messages are reaching the largest audience.

Accessibility Quick Guide

Below is a brief list of reasons why accessibility matters as well as basic best practices for creating accessible social media content. Each best practice is linked to a section of the website that gives a more robust overview of the respective practice, so you're ready when you want to come back and learn more.

Social media tools and channels change fast, which means that some guides on how to use their various features can get rapidly outdated. All of the step-by-step instructions will be kept as current as possible, and if accessibility practices change, we’ll update that as well.

Impact of Accessibility

When it comes to accessibility, many marketers and communications professionals want to know what makes it important for social media and what it means to be inclusive online. There are several distinct reasons why you should be creating accessible social media content.

  • Easy to read and understand, including disabled people and non-native English Speakers.
  • Social Media are ways to share content and connect with your community, accessibility allows for everyone to engage with your page.
  • Social media is an important part of being involved in today's community.
  • Provides a place to connect with other people.
  • Provides a place to receive information from the university on events.
  • Provides a place to share news.

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Canva Accessibility

Canvas strives to meet WCAG 2.2 AA. But we want to go beyond compliance. We work closely with the disability community to ensure we leave no one behind.

Canvas Learning Management System Accessibility

In spring 2023, UMass Amherst selected as Canvas the official learning management system (LMS) for on-campus and online courses. Some courses are taught in Canvas this fall.

Canvas offers some key benefits for our campus community, including an easy-to-use mobile app, a more accessible and inclusive experience, and a reliable system which connects to other technologies you use at UMass Amherst.

Discord Accessibility

Facebook Accessibility

Instagram Accessibility

Whether it is to post a flyer on an upcoming event or a department outreach, it is crucial to make sure that your post promotes accessibility so all can attend.

LinkedIn Accessibility

Microsoft Teams Accessibility

Slack Accessibility

A pleasant Slack experience is a “need to have,” not a “nice to have.” That’s why we’re making sure everyone can use Slack, in whatever ways fit them best.

TikTok Accessibility

TikTok is  quickly growing resource as a social media site. Inclusivity is important to make sure people feel included, feel more comfortable expressing themselves authentically, creating content, and engaging with others.

Twitter / X Accessibility

Vimeo Accessibility

YouTube Accessibility

Professor wearing a suit, in the front of a classroom near a white board, talking to a class of 6 students who are listening, taking notes, and asking questions.

Accessibility of Digital Classroom Materials

Social media can also be spread on academic websites such as Canvas. There is a page dedicated to the accessibility of canvas and web content for classrooms.

Image of a student in a wheelchair dancing, a woman using ASL, student in a wheelchair playing basketball, and a person without limbs riding a skatboard, all to talk about equitable course design

Designing Accessible Online Courses

Instructional Design, Engagement, and Support (IDEAS) has created a guide on how to create accessible courses. The process of designing for accessibility refers to developing products, services and facilities to ensure they can be used independently by people with various disabilities

Need Help or Have a Question?

If you need help locating an accessibility resource at UMass Amherst or have a question or comment about our services, please fill out this form.