Contact Us

Please contact us by email (registrationarea@registrar.umass.edu)*, by phone (413.545.0555), or by fax (413.545.2920) for any assistance you may need.

*For a specific department’s email, please look through the additional menu options.

Phone Hours

• Monday to Friday
• 8:00am to 5:00pm
• 413.545.0555

In-Person Inquiries

• Monday to Friday
• Fall/Spring Semesters: 8:00am-5:00pm
• Winter/Summer Sessions: 9:00am-5:00pm
• Whitmore Administration Building, Room 213

Mailing Address

213 Whitmore Administration Building

University of Massachusetts

181 Presidents Drive

Amherst, MA 01003-9313

Inquiries related to:

• Fall/Spring registration for undergraduate students
• Transcripts for all UMass Amherst students (undergrad, grad, non-degree)
• Enrollment/degree verifications
• Other general inquiries

Supervisor: Tom Fritsch, Associate Registrar

Phone: 413.545.0555, option 5
Email: @email
Live Chat: Link

Note: If you are/were a graduate student and you have an inquiry not related to your transcript, please contact the Grad School.

Inquiries related to:

• Summer/Winter registration for all students
• Non-degree student registration and assistance

Supervisor: Tom Fritsch, Associate Registrar

Zoom Support Hours: Monday – Friday, 10:00am – 3:00pm Link

Phone: 413.545.0555, option 2
Fax: 413.545.0513
Email: regoff@uww.umass.edu

Inquiries related to:

• Incoming transfer credits and test scores
• Prior course approvals

Supervisor: Terry Magdycz

Phone: 413.545.0555, option 3
Email: @email
Live Chat: Link

Inquiries related to:

• Graduation requirements
• Diplomas
• Replacement diplomas

Supervisor: Janet Danylieko, Associate Registrar

Phone: 413.545.0555, option 4
Email: @email

Note: If you are/were a graduate student, please contact the Grad School.

Inquiries related to:

• Scheduling academic courses
• Scheduling university events
• Classrooms

Supervisor: Sharmila Muratoti, Associate Registrar

Phone: 413.545.2605
Fax: 413.545.4792
Email: @email