Public Safety
Public safety is always a primary goal for any public institution, and here at the Henry M. Thomas III Center at Springfield, we are no different. The safety of our students, faculty, staff, and guests is our top priority and we have set up several processes around this concept. If at any time someone at the facility feels a dangerous situation may exist, please bring the matter immediately to the attention of any Center team member. If you feel that your personal welfare is immediately threatened and you cannot reach one of our staff, please call the Springfield Police and Tower Square security as noted below.
Emergency Alerts
To get an up-to-the-moment email and text notifications about weather closures or other emergency facility announcements, please create an account for UMass RAVE alerts here: https://www.getrave.com/login/umasscenterspringfield.
Police
- Springfield Police Department: 413-787-6310
- UMass Amherst Police: 413-545-2121
Tower Square Security
- Tower Square Security: 413-733-6061
- Walking escorts are available at any time. To arrange for an escort to your car in the Tower Square garage, please ask our front desk staff or call directly: 413-734-2503.
Evacuating in an Emergency
Evacuation Instructions
In case of a fire alarm, the Center is equipped with internal alarms that will flash a beacon as well as make an audible announcement. The audible announcement will give instructions on whether or not the Center must be evacuated. Please follow both the audible prompts as well as the instructions from the operations staff.
When evacuating the space, there are two specific locations to evacuate to:
- In fair weather situations, Steiger Park, located directly across from the Center on Main Street, is the designated evacuation point.
- In inclement or winter weather situations, the MassMutual Center, located at 1277 Main Street, is the designated evacuation point.
UMass Center operations staff will be notified when the building is clear to re-occupy.