VI. General Information for Faculty

1. Human Resources

For information concerning benefits, employment, labor relations, payroll and personnel issues, etc., faculty should refer to the Human Resources Division at the University of Massachusetts Amherst. http://www.umass.edu/hr/

2. Institutional Support and Services

Ombuds Office

The Ombuds Office was established to provide assistance with the resolution of University-related problems or grievances not being resolved through normal channels. The Ombuds Office assists faculty, students, and staff to prevent, identify, manage, and resolve campus-related conflicts and concerns such as personnel or academic issues, and to increase conflict competence by providing workshops for the campus community about conflict and communication skills. https://www.umass.edu/ombuds

University Analytics and Institutional Research (UAIR)

University Analytics and Institutional Research (UAIR), formerly the Office of Institutional Research (OIR), provides information and analysis that supports the decision-making process, complies with reporting requirements of external agencies, and responds to ad hoc requests for information. Many of the official statistics about the campus, and Academic Affairs in particular, are reported by UAIR, with departmental profiles and student success and outcome data available for university use in planning. https://www.umass.edu/uair/

Office of Academic Planning and Assessment

The Office of Academic Planning and Assessment (OAPA) provides services to Academic Affairs and the campus in several areas: managing the strategic planning process within Academic Affairs, and working with planning processes at the campus and system levels; organizing institutional and comparative data to support decision making on the part of the Provost and other senior administrators; and leading a comprehensive student assessment program, providing insight into the factors related to student success and underpinning student choices. Reports, surveys and data on student outcomes are available at: https://www.umass.edu/oapa/

Campus Parking System

The University’s Amherst campus parking system provides surface permit parking, metered parking, and garage parking. On campus parking regulations are strictly enforced Monday through Friday from 7 a.m. to 5 p.m., although some parking lots are enforced 24 hours a day. All employees’ vehicles must be registered with Parking Services to park on campus. https://www.umass.edu/transportation/parking

3. Personal Services and Resources

Center for Women and Community

The Center for Women and Community is a multicultural women’s Center based at the University of Massachusetts Amherst, providing a range of services to the diverse cultural and linguistic populations of Hampshire County. All services are free and confidential. https://www.umass.edu/cwc/

University Women's Network

The University Women's Network (UWN) is a network of professional, classified and faculty women on the Amherst campus. The two major aims of the group are: to share information and provide support among members through professional development, employment leads, resources, work-related referrals, informal information exchange; and to promote a more thorough understanding of the function and operation of the University. https://www.umass.edu/uwn/

University Health Services

University Health Services (UHS) is an ambulatory care center, accredited by the Joint Commission on Accreditation for Healthcare Organizations. UHS provides or arranges for comprehensive health care for students, faculty, staff, and community members through several of the health insurance plans offered to University community members. http://www.umass.edu/uhs/

Employee Counseling and Consultation Office (ECCO)

The Employee Counseling and Consultation Office (ECCO), formerly known as the Faculty and Staff Assistance Program (FSAP), is a resource for all faculty, staff, and immediate family members. The program provides free, confidential assessment/referral and brief counseling services for a wide range of personal problems which may affect an individual's life and work. ECCO is located at University Health Services. https://www.umass.edu/hr/training-and-support/employee-counseling-and-consultation-office-ecco

Disability Services

The mission of Disability Services at UMass Amherst is to be committed to full access for all persons at the University of Massachusetts Amherst and embrace the philosophy of social justice. The office promotes the empowerment of people with disabilities and their full integration into campus life and the community. Direct services are provided for all types of disability. Disability Services also provides information and referral on issues of accessibility, coordinates guest accommodations and provides training and staff development to the University community. https://www.umass.edu/disability/about-disability-services

Psychological Services Center

The Psychological Services Center, 135 Hicks Way, is part of an accredited program for the training of graduate clinical psychologists and is the primary resource for their clinical and community experiences. The program is approved by the American Psychological Association. Members of the Psychology Department's Clinical Psychology Program are actively involved in the center, and the center welcomes all clients, including UMass Amherst students, faculty, staff, and area residents. https://www.umass.edu/psc/

Center for Early Education and Care (CEEC)

The University provides child care services on a sliding-fee basis to over 90 children of students, faculty, and staff. Services are provided through two childcare centers, with one single program. The centers serve children ages 15 months through five years in full—day and flexible scheduling options. The centers have a parent advisory board. The Childcare Office is located in 112 Berkshire House. https://www.umass.edu/ceec/

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