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Using UHS
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Health & Wellness
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Questions? We're here to help.

Call (413) 577-5000

What’s happening...

Welcome to UHS!

UHS helps you stay healthy and cares for you if you’re not. Check out what we offer, how to use UHS and get some helpful tips and timesavers. Learn more about health with these recommended links.

Starting at UMass this fall?

About required immunizations

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State law requires college students to have certain immunizations and submit documentation before beginning school.

With UHS' new patient portal, coming in July, you'll enter information online instead of on paper forms. Check this page often for updates.

Enrolled at UMass this fall?

Important health insurance information

Health insurance policy image

College students are required by state law to have comprehensive health insurance. New and transfer students starting this semester are automatically enrolled in the Student Health Benefit Plan; charges appear on the semester's tuition bill. If you have comparable coverage, you may be eligible to waive the plan. More...

Parents: NSO presentation

New Students Orientation photo

There's a lot to take in during New Students Orientation parent and family sessions. Make sure you've got all the important health and wellness information you need – download the presentation.

It's time for sunglasses!

Man trying on sunglasses

Summer's here and whatever your plans, sunglasses are a must. Look amazing, protect your eyes and save money with the latest styles from UHS' Optical Services.

Sun protection tips

Illustration of the sun

Choose sunscreen with an SPF of at least 15; SPF 30 or more is better. Apply generously 20 – 30 minutes before going outdoors and every two hours after that; apply more often if you're swimming or sweating. Throw out sunscreen that's past its expiration date.

If you do get a sunburn, products with aloe are soothing; over-the-counter pain relievers and drinking plenty of water can also help you feel better.

Save on sun protection and care products, and much more at the UHS Pharmacy.

Tobacco treatment

Tobacco-free UMass logo

Whether you're ready to quit, aren't sure what to do, or just want help getting through the day without tobacco, you can get help from UHS' tobacco treatment program.

Patient rights, responsibilities and privacy

Be an informed partner in your healthcare. Learn about your rights, responsibilities and UHS' privacy practices here.

Think you need care?

Appointments are best for acute minor illnesses and routine care. Same-day or next-day appointments may be available. Call (413) 577-5101.

Walk-in Care is available for immediate health needs.

For help choosing what to do, or if you have questions, call UHS’ Triage Advice Nurse, (413) 577-5229, during health center hours.

If you have a hearing or speech impairment, use UHS' TTY system, (413) 545-5905.

In an emergency

In a life-threatening medical emergency, always call 911 for ambulance transportation to a hospital. More on emergencies

Summer hours

Effective May 10

For immediate needs
Walk-in Care:
M – F, 8 a.m. – 6 p.m.
Closed Sat. & Sun.
Except holidays

To wait where you're most comfortable, text “clinic” to (413) 944-8562. You’ll receive a response text with your number and a reminder text when it's almost your turn to be seen.

For acute minor illnesses & routine care
General Medicine clinics:
M – F, 8 a.m. – 5 p.m.
Except holidays

After-hours medical and mental health advice:
(413) 577-5000

Other UHS department hours

Independence Day

Friday, July 3

In observance of the Independence Day holiday, UHS will be open on a limited basis Friday, July 3:

Walk-in Care
8 a.m. – 6 p.m.

Limited lab services available.
All other departments closed.

For 24/7 medical and mental health advice, call (413) 577-5000.

In a life-threatening emergency, call 911.

Contact UHS

Phone and fax directory

Prescription refills

Refill your UHS Pharmacy prescription online.


The UHS Shuttle offers free rides from residence halls to UHS. If your healthcare provider refers you to off-campus services, ask about HealthRide.


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