Pay Your Bill Online
To pay your UHS patient bill online, you'll need:
- An acceptable credit card: Visa, Mastercard, American Express, or Discover
- The billing account number found on your UHS patient bill, the patient's name and the payment amount
Flexible Spending Account (FSA) Cardholders, HSA and Health Savings:
More Ways to Pay
Mail a check, payable to University Health Services, to:
UHS Cashier
150 Infirmary Way
Amherst, MA 01003-9288
We accept cash, check, UCard, Visa, MasterCard, American Express, and Discover. To pay by phone, call (413) 577-5192. Payments can be made in person at UHS Monday-Friday, 8 a.m. to 4:30 p.m.
Billing FAQs
UHS works with many major medical carriers, and contracts change frequently. For the latest information, call Patient Accounts, (413) 577-5256.
UHS may be contracted with your health insurance carrier, but not within your network. Most health insurance plans provide coverage if you see a provider in the network area where you live. Some have an out-of-network benefit, which covers you if you’re seen outside your network area. Plans may require you to get a referral to be seen out of your network area; others may have “away from home” provisions that will cover you when you're at school.
Your out-of-network benefit may charge a deductible, which you're responsible for paying. You’re responsible for knowing your plan’s coverage. Call your insurance company to discuss your coverage and out-of-network expenses.
The information you submitted allowed the Bursar’s Office to remove SHBP charges from your tuition bill; it didn't authorize UHS to bill your insurance plan. Always bring your current insurance card with you when using UHS, so we can submit charges to your insurance company.
Insurance companies usually update student status on a semester basis. Sometimes charges are submitted to insurance before the company has updated your status. When this happens, we resubmit the bills; call us to discuss your situation.
UHS charges are billed to your primary insurance first – whether you have the SHBP or another major medical plan. Your coverage depends on your plan.
The Graduate Student Health Fee is not insurance. It works together with primary insurance plans, entitling you to be seen at UHS and absorbing copays and co-insurance assessed by your primary health insurance. Patients are responsible for insurance plan deductibles. If you have questions about costs for a particular service, call Patient Accounts, (413) 577-5256.
Information provided to other campus departments doesn’t authorize UHS to bill your insurance company; you must give us the information, too.