The University of Massachusetts Amherst
University of Massachusetts Amherst

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Online Tutoring

Even though we believe that the most effective writing tutorial is face-to-face, the variety of reasons writers may prefer online tutoring—lack of transportation, last-minute questions, bad weather, discomfort in our space— lead us to believe that online tutoring may be a good alternative. Our goal is to reproduce the experience of a face-to-face tutorial as closely as possible.

How To Schedule an Online Appointment

We use our existing scheduling system, WC Online, to seamlessly integrate audio, video, and chat into an online tutoring appointment. All tutors are available for face-to-face or online sessions, and when you make an appointment on WC Online, you’ll have the option to choose whether or not the appointment will be online or in the center. Make sure you have selected the online option or your tutor will assume the appointment is in person. If a problem persists, call The Writing Center at 413.577.1293

Your Online Tutoring Session

Five minutes before your online appointment log in to WC Online and click on your appointment to open the appointment window. Click on the red “Start or Join Online Consultation” link. An online meeting window will come up where you can communicate via video, chat, and work on an uploaded document with your tutor.

  • You can immediately type in the chat area or in the document-sharing area.
  • To start a video chat, click on the “start video/audio chat” button, and then, in the new window, click on “Connect”.
  • To start co-writing in a document, click on “Start Publishing” and then upload their document.

If any of this is confusing, your tutor can chat with you immediately in the chat box and talk you through all of these steps.