WLD Staff

Paul is the Director of  Workplace Learning and Development.  He brings an extensive background in employee and manager development, performance improvement, coaching employees and facilitating programs to his role. He has worked in the Learning and Development space for over 20 years.

Before joing the University of Massachusetts, he... read more about Paul Papierski

Gordon is the HR Community Training Specialist for Workplace Learning and Development, joining the team in the summer of 2023. He has been working in Higher Education in Massachusetts since 2015. Gordon holds an M.Ed. in Instructional Technology from Framingham State University and has a background in delivering training for staff, students,... read more about Gordon Hall

Ayman is a graduate assistant trainer at Workplace Learning & Development. With experience delivering trainings in Egypt and the Middle East, he has developed extensive skills in workshop and course development. Ayman has created and led trainings on topics like time management, effective communication, and critical thinking. His background... read more about Muhammad Ayman Hussein

Danielle joined Workplace Learning & Development as an Organizational Development Consultant in the summer of 2023. With a background in residence life, student affairs, and academic initiatives, Danielle brings nine years of experience to her role. Her expertise lies in developing comprehensive training programs on various topics,... read more about Danielle Johnson

Melissa Scheid Frantz

Melissa is a Senior Organizational Development Consultant at WL&D. Melissa has 25+ years of experience working in higher education with an emphasis on multicultural student services and inclusion. She possesses a strong background in facilitation, workshop design, management and supervision, and inclusive practices. Melissa is a certified... read more about Melissa Scheid Frantz


Kim is the Office Manager of Workplace Learning and Development, joining the Team in December of 2022.  Her background in management spans 20 years and she holds a Healthcare Management Degree from Our Lady of the Elms.