To log in to NEOED Perform
- Go to https://login.neoed.com/signin?sitecode=US
- Choose the option "Login with SSO"
- Enter "umass" for the Employer Code and click "Continue"
- Choose "Amherst" from the list of UMass Campuses
- Log in with your UMass Email and Password
Resources
- For a video overview of the new performance management process please view the recording of the Modernizing Performance Management Info Session March 4th 2026
- For a video focusing on the goal writing process, please view the recording of the Performance Management Goal Writing Session March 5 2026
- For a video focusing on how each step in the evaluation process is recorded in NEOED view the recording of the NEOED Deep Dive Session March 9
- For a written overview of the process in NEOED Perform, please refer to the NEOED Perform Quick Reference Guide
- For general resources regarding performance management please visit the Performance Management site.
- For a 3 minute video walkthrough on entering goals as an employee view Employee entry of goals in NEOED
- To have corrections made to listed supervisors or direct reports in NEOED, please refer to Requesting corrections for "reports to information" in NEOED
- To send in your questions about NEOED, use AskHR and for the topics select "my topic is not listed here - staff education and learning - performance management"
Information Sessions
The Office of Human Resources will provide ongoing information sessions starting in late February 2026. The employee groups who are required to participate in the new Performance Management System at this time have been sent invitations to attend sessions to learn more about NEOED Perform, expectations, timelines and to ask questions. Here is a visual guide to help employees understand if they must participate in NEOED Perform:
About the new program
The Office of Human Resources is introducing NEOED Perform, a new Performance Management System for Non-Unit Professional Employees, Non-Unit Academic Administrators, and Non-Unit Classified Employees. This system supports a fair, consistent, and transparent approach to performance evaluation and merit-based pay*, while reinforcing professional development and alignment with the mission and priorities of UMass Amherst.
*The merit-based program is for Non-Unit Professional Employees and Non-Unit Academic Administrators.
Non-Unit Classified Employees will utilize the NEOED platform, and pay increases are based on a set step-scale progression program.
As part of the HR Modernization efforts, NEOED Perform reflects a deliberate move away from performance reviews that function primarily as annual administrative tasks. Instead, it emphasizes regular, documented conversations that strengthen communication, coaching, and accountability throughout the year. This shift matters because effective performance management depends on clarity, consistency, and sustained engagement, not on year-end summaries alone.
Why this matters institutionally
NEOED Perform provides a single, online framework that connects individual goals and performance discussions to institutional priorities. It offers clearer expectations, shared documentation, and greater consistency across schools and units. Over time, this structure supports more equitable decision-making, clearer performance narratives, and stronger alignment between individual contributions and university goals.
What the system provides
NEOED Perform creates a single, consistent record of goals, feedback, and evaluation activity across the full review period. This approach improves continuity, transparency, and documentation while reducing reliance on informal notes or separate files.
Key benefits include:
- A centralized location for goals, check-ins, and evaluations
- Improved visibility into performance and development over time
- Structured tools that support focused, productive conversations
- Clear documentation to support fair, merit-based outcomes
For employees, the system supports clearer goals, consistent documentation of feedback, and ongoing opportunities to reflect on contributions, strengths, and growth areas.