Organizational Development through WLD involves partnering with work groups and employees to enhance both organizational and individual effectiveness. We act as thought partners to identify gaps, leverage strengths, and set direction. Our services support both organizations and individuals through targeted approaches.
- Navigating Change
- Process Instruction & Improvement
- Strategic Planning
- Managing Performance
- Individual Consultation
Organization Support for Navigating Change
Our consultants guide your team through workplace change by designing and implementing tailored change management solutions, including custom sessions and retreats. We also help develop and execute strategic change management plans.
Organizational Support for Process Instruction & Improvement
A consultant from WLD can help review existing training materials you may have and develop new instructional materials to assist employees in their learning and understanding of simple and complex processes. A member of WLD works closely with the subject matter expert(s) to design instructional materials that are easy to follow, accurate and concise. Instructional formats may include job aids, Canvas courses, and videos.
Organization Support for Strategic Planning
Our consultants assist with strategic planning and direction setting for organizations, departments, and work groups. We facilitate planning processes from half-day retreats to comprehensive one-to-five-year plans.
Services include:
- Developing mission statements
- Identifying values
- Crafting vision statements
- Creating annual plans
- Aligning individual goals with organizational strategy
Organization Support for Managing Performance
WLD Consultants assist departments in explaining expectations, responsibilities, and tools for effective and meaningful performance management, tailoring content for specific groups (supervisors, supervisees).
Overview of Performance Management at UMass Amherst
Individual Support through a Consultation
Employees and supervisors can seek guidance from a WLD Consultant for problem-solving or trouble-shooting a current workplace or employee challenge. With extensive experience in the UMass Amherst unionized environment and a deep understanding of human resources procedures and systems, our consultants are well-equipped to assist.