Melissa is an Employee & Organizational Development Specialist at WL&D. Melissa has 20+ years of experience working in higher education with an emphasis on multicultural student services and inclusion. She possesses a strong background in facilitation, workshop design, management and supervision, and inclusive practices. Melissa is a certified professional diversity coach through CoachDiversity Institute and an Associate Certified Coach through the International Coach Federation; she is also a certified practitioner for administering the Myers Brigg Type Indicator®. She holds an MA in International & Intercultural Management and is a visual artist working in painting.