Workplace Learning & Development

Promoting Employee and Organizational Growth and Development
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Emotional Intelligence

Focus: 
Personal Development

Emotional Intelligence: Having high emotional intelligence (EI) is essential in today’s workplace, especially to be an effective leader. Elements of EI include self-awareness, self-regulation, motivation, empathy, and social skills. This greatly helps you to build and maintain productive and healthy work relationships.


  • How emotionally intelligent are you? Take this quiz that will give you insight and strategies to develop your skills.
  • ​Familiarize yourself with EI through this quick introduction to EI as founder of emotional intelligence theory, Daniel Goleman, explains the basics.
  • Gain Strategies to help you develop strong "emotional intelligence skills". 
  • Read in-depth how emotional intelligence ties into your work and leadership in Daniel Goleman's book Leadership: The Power of Emotional Intelligence, which can be found as an eBook through the UMass Library website. Simply log in with your UMass username and password.