Workplace Learning & Development

Promoting Employee and Organizational Growth and Development
(413) 545-1787

May 2017

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BuyWays Walk-in Session

BuyWays Walk-in Session

Workshop Date: 
Thursday 5/4/17
Time: 
10am - Noon
Location: 
Whitmore Building

Having trouble navigating BuyWays or have a question about a specific purchasing policy? Please come to our new BuyWays Walk-in Sessions, and a Procurement Office staff member will be available to answer your questions.

Please Do Not Register for this training, as you are welcomed as a walk-in participant only.  Thank you!

 
 
Dealing with Challenging Interactions (Customer Service) - New Date!

Dealing with Challenging Interactions (Customer Service) - New Date!

Workshop Date: 
Thursday 5/4/17
Time: 
9am - Noon
Location: 
Campus Center

During this workshop, we will explore various components of customer service such as the essentials of customer service, Active Listening, Emotional Intelligence and difficult interactions. You'll leave with an understanding of your strengths and areas for improvement regarding customer service.

 
 
Intro to Anti-Bullying

Intro to Anti-Bullying

Workshop Date: 
Friday 5/5/17
Time: 
2pm - 4pm
Location: 
Campus Center

The University of Massachusetts Amherst has launched an initiative aimed at increasing understanding of the problem of workplace bullying, reducing its occurrence, and clarifying the responsibility of supervisors for ensuring a productive workplace in which all can contribute to their maximum potential.

Attendance at one of these workshops is mandatory for all faculty and staff members (including post-docs) and for graduate student employees who receive stipends. Undergraduate and graduate student hourly employees are not expected to attend.

 
 
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BuyWays Requisitioning - New Date!
 
 
Travel Payment Processing

Travel Payment Processing

Workshop Date: 
Wednesday 5/10/17
Time: 
9:30am - 11:30am
Location: 
Campus Center

Planning and paying for University travel, including policies and procedures, processing travel payments, and understanding PeopleSoft travel-expense reports.

Participants will receive a certificate of completion after attending one workshop.

 
 
 
 
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BuyWays Walk-in Session

BuyWays Walk-in Session

Workshop Date: 
Tuesday 5/16/17
Time: 
10am - Noon
Location: 
Whitmore Building

Having trouble navigating BuyWays or have a question about a specific purchasing policy? Please come to our new BuyWays Walk-in Sessions, and a Procurement Office staff member will be available to answer your questions.

Please Do Not Register for this training, as you are welcomed as a walk-in participant only.  Thank you!

 
 
Getting on the Right Path - with Your Workplace Savings Plan

Getting on the Right Path - with Your Workplace Savings Plan

Workshop Date: 
Tuesday 5/16/17
Time: 
Noon - 1pm
Location: 
Campus Center

This workshop is designed for employees not participating in their workplace savings plan, or participants enrolled and not deferring the maximum amount.

What You’ll Learn:

  • Understand the benefits of enrolling in a retirement savings plan
  • Identify the plan’s features and investment options
  • How to manage debt and create a budget to identify available dollars for retirement savings
 
 
What's My Style? - Option 2

What's My Style? - Option 2

Workshop Date: 
Tuesday 5/16/17
Time: 
12:30pm - 3:30pm
Location: 
Campus Center

This workshop will introduce you to the MBTI ( Myers Briggs Type Indicator) and identify your personality type. We'll then explore how this information enhances your understanding of yourself, your motivations, your natural strengths and your potential areas for growth. 

 
 
Journal Workflow Training

Journal Workflow Training

Workshop Date: 
Wednesday 5/17/17
Time: 
10am - Noon
Location: 
Whitmore Building

This is required training for UMass staff who have been assigned the task of making adjustments to the General Ledger, such as expense transfers or cash transfers from one account to another.

 
 
Intro to Anti-Bullying

Intro to Anti-Bullying

Workshop Date: 
Thursday 5/18/17
Time: 
10am - Noon
Location: 
Campus Center

The University of Massachusetts Amherst has launched an initiative aimed at increasing understanding of the problem of workplace bullying, reducing its occurrence, and clarifying the responsibility of supervisors for ensuring a productive workplace in which all can contribute to their maximum potential.

Attendance at one of these workshops is mandatory for all faculty and staff members (including post-docs) and for graduate student employees who receive stipends. Undergraduate and graduate student hourly employees are not expected to attend.

 
 
 
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Procurement

Procurement

Workshop Date: 
Thursday 5/25/17
Time: 
9am - Noon
Location: 
Campus Center

This is session 1 of the Financial Transactions two part series, in which you will learn the Procurement department functions; including purchase order (PO) requirements, contracts and policies for purchasing, contract for services, requests for bids, ProCard/Travel Card, and Office-2-Office.

Participants who attend both sessions will receive a certificate of completion.

Session 2 of this series is Disbursements & Receipts.

 
 
 
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