Learn more about and reach your academic and faculty advisors.
The IT Support Center can help you with technical problems with your SPIRE and email accounts, and can help you add your student email account to your smartphone. They can also help if you can’t log into Canvas, Blackboard, or Moodle.
You can call them at 413-545-9400 Monday through Friday, 8:30 a.m. to 5 p.m. Eastern Time, or you can access chat and email support any day of the week. Remember to identify yourself as a UWW Interdisciplinary Studies student and have your student ID number handy.
To take your courses online, you’ll need:
- high-speed internet
- a computer robust enough to run a current operating system and browser (not an iPad or other mobile device).
- a recent version of Microsoft Excel, PowerPoint, and Word
- to meet recommended computer requirements (Mac, Windows)
- a browser supported by Canvas
Get a New Computer
If your computer does not meet basic requirements, you will need to invest in a new one using excess financial aid or personal funds. Explore the UMass Amherst Dell and Apple catalogs for possible discounts. In certain circumstances, it may be useful to contact Financial Aid Services to increase your cost of attendance for the purchase of a new computer.
Microsoft Office 365 Education and other software are available to you for free through UMass Amherst Information Technology.