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Technical Support

IT Guide for Students

UMass Amherst Information Technology offers UMass Amherst students IT services and support, including tech help, free and discounted software, and more. 

Technical Support

Computer Requirements

To take your courses online, you’ll need:

  • high-speed internet
  • a computer robust enough to run a current operating system and browser (not an iPad or other mobile device).
  • a recent version of Microsoft Excel, PowerPoint, and Word
  • to meet recommended computer requirements (MacWindows)
  • browser supported by Canvas

Get a New Computer

If your computer does not meet basic requirements, you will need to invest in a new one using excess financial aid or personal funds. Explore the UMass Amherst Dell and Apple catalogs for possible discounts. In certain circumstances, it may be useful to contact Financial Aid Services to increase your cost of attendance for the purchase of a new computer.

Free Software

Microsoft Office 365 Education and other software are available to you for free through UMass Amherst Information Technology.