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Heather Sharpes-Smith

Executive Director, Online Educational Technology

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Heather Sharpes-Smith is the Executive Director of Online Education Technology and oversees the Instructional Design, Engagement and Support (IDEAS) group and the Instructional Media Lab at UMass Amherst.

The IDEAS group provides faculty and instructional support services with technology-enhanced pedagogical strategies and instructional technology support and development for all modes of learning at the UMass Amherst.

She collaborated across multiple working groups on the efforts to plan and implement the pedagogical strategies, faculty support initiatives and technology support for teaching and learning during the COVID-19 pandemic to help faculty prepare for remote delivery of instruction.

Currently, Heather is working in a leadership role for the Chancellor’s Flexible Learning Initiative.