Our maintenance plans ensure that your website doesn't fall behind.
University Communications offers three plans:
A 12-month plan that includes website support, troubleshooting, plus real-time reporting through Google Data Studio. This is the perfect plan for smaller sites.
The Premium Plan includes everything in the Standard Plan, plus an annual site audit, and a personalized analytics presentation by a member of our team. This plan is suitable for larger websites on the college level, that typically have higher volume and higher technical functionality.
Premium Plus+ includes everything in the Premium Plan, plus any customized solutions falling outside of the Premium Plan. This plan is designed for larger college sites that incorporate custom functionality, are over-arching departmental websites, have specific growth needs, and generally see a higher volume of traffic.
|Duration||12 months||12 months||12 months|
|Liaison to UMass IT technical support||Included||Included||Included|
|Prompt replies to email requests with initial time and delivery estimate||Included||Included||Included|
|Advanced Drupal training||Included||Included||Included|
|ADDING OR DELETING|
|Web pages (using existing web page design)||Included||Included||Included|
|Navigation (add, move or delete an item in the existing navigation)||Included||Included||Included|
|File downloads (PDFs and other documents)||Included||Included||Included|
|Standard email Google Analytics reports||Included||Included||Included|
|Real-time reporting through Google Data Studio||Included||Included||Included|
|Personalized in-depth Google Data Studio report and presentation||Included||Included|
|ANNUAL SITE AUDIT & RECOMMENDATIONS|
|Search Engine Optimization (SEO)||Included||Included|
|Review of current content||Included||Included|
|Accessibility / ADA compliance||Included||Included|
|Site integrity checking - periodic reports with action items||Included||Included|
|Accessibility optimization to ensure ADA compliance||Included||Included|
|PREMIUM PLUS+ PLANS ONLY|