Responding to the Needs of the University

The Office of Issues Management, led by the associate vice chancellor for issues management (AVCIM), partners with leadership across the university to anticipate, avert, and mitigate issues that have the potential to disrupt the university.

The AVCIM chairs the Incident Response Team (IRT), a cross-functional group of administrators charged with monitoring and reporting on potential and active issues within their units. The IRT convenes for long-term horizon scanning and discussion of emerging trends within the cultural and higher ed landscape. 

Our office also supports emergency response and media relations. Through this work, University Relations seeks to actively build trust and transparency between the institution and its constituents during times of heightened public attention. 

Headshot of Samuel Masinter

Contact

Samuel Masinter

Associate Vice Chancellor for Strategic Communications

Masinter’s role is to anticipate emerging issues and enable a timely, consistent, and structured response to university incidents and crises.
View Profile

Meet the Issues Management Team

Director for Strategic Communications

Rachael Hagerstrom
Rachael Hagerstrom is the director for strategic communications in University Relations.
Rachael Hagerstrom