Residence hall security job openings for students are posted on the UMass Amherst Student Job Board. These jobs are not handled by Human Resources but by Residence Hall Security.
How to Find and Apply for Open Residence Hall Security Positions
To find open resident hall security positions:
- Go to the UMass Amherst Student Job Board.
- Click Search the UMass Student Job Board.
- On the Search page under Job Title, look for and select Residence Hall Security Staff. (If there are no open positions, that job title will not be in the list.)
- Click Search.
- In the search results (if any), hover over and click the linked Job ID text.
- Follow the instructions on the job information page on how to apply.
Residence Hall Job Descriptions
During the academic year, over 200 students are employed as Security Monitors to check residents’ identification, register guests and screen visitors. During vacation periods, security is also provided in the occupied nine-month and year-round halls. We are one of the largest employers of students and we welcome you to apply for the exciting opportunities below.
This is an excellent job for a busy student. Security monitors are the cornerstone of our department. They are assigned to work in the lobbies of residence halls 8:00 pm to 12:00 am on weekdays and 8:00 pm to 3:00 am on weekends. Security monitors oversee residence hall access by checking resident's IDs, registering their guests, and reporting emergency situations to the UMass Police Department and the Residence Hall Security dispatcher. Security Monitors start at $14.75 an hour.
The Area Supervisor is assigned to supervise security monitors in a residential patrol area of 6 or 7 buildings. They check and support monitors by signing in minor guests, guests without identification, assist in complex and emergency situations, and provide relief for breaks. Outside duties include ensuring exterior doors are closed and locked, reporting lighting or other environmental concerns, assisting with walking safety escorts, and serving as the eyes and ears of the department to alert the Police or other agencies of issues of concern. The Area Supervisors are assigned two-way radios to maintain communication with the Dispatcher and other Supervisors. This position is great for anyone looking for more activity and independence on the job while building invaluable leadership skills. Pay starts at $15.75 an hour, and hours are 7:00 pm to 12:30 am during the week and 7:00 pm to 3:30 am on weekends.
The role of dispatcher is also filled by a supervisor. The dispatcher is located in Dickinson Hall. They staff the phone and two-way radio, relaying essential information to all supervisors. The dispatcher is responsible for responding to security monitor questions and concerns over the phone, and sending in-person assistance as needed. They also perform clerical duties by logging nightly staffing and assignments, recording employee warnings, and communicating with the UMass Police, Physical Plant or Housing and Residence Life as needed. Pay starts at $15.75 an hour, and hours are 6:00 pm to 12:30 am on weekdays and 6:00 pm to 3:30 am on weekends.
Shift Supervisor is the senior student-held position in the department. Shift Supervisors perform all the behind the scenes administrative work required to keep Residence Hall Security running smoothly, including distributing and collecting all security equipment, moving staff to respond to nightly security needs, assisting area supervisors, and responding to employee conflict. This is an excellent position for people who enjoy problem solving, job variation, independence, and who are looking to improve upon their leadership and team-building talents. In the absence of the Residence Hall Security Manager, they provide oversight for the department during night shifts. The pay is $16.25 an hour
Coordinators schedule approximately 30 monitors for a cluster of 5-7 buildings or the staff of 30 Area Supervisors. Coordinators don't work a fixed schedule, but are required to have the monthly schedule completed on time and participate in weekly meetings responding to employee warning appeals. Coordinators are expected to be highly organized and communicative with the monitors they schedule. This role is a good fit for those who are self-directed and looking for more flexibility in their work. The pay is $14.25 an hour.
Day Staff are those student employees who staff the security office during normal business hours. They perform clerical support for the department by reviewing and filing guest logs, preparing reports, replenishing equipment, and preparing supplies for the evening shift. The day staff will also communicate with other departments to report non-urgent matters relayed by the evening shift. The day staff receive supervision from the security office manager or the security Program Manager.