Communications Center Jobs


There are currently no open Dispatch positions.  We will update this site when we have an available position(s).    

UMPD Communications Dispatcher responsibilties include, but are not limited to receiving emergency and non-emergency calls for Police, Fire, and EMS.  Candidates should have the ability to multi-task and maintain composure in stressful situations.  Excellent communications skills, both oral and written, are a must.  Candidates also need to possess a working knowledge of basic computer functions and programs.  Prior public safety dispatching experience is preferred but not required.  The Dispatch Center is a 24/7 operation and successful candidates must have schedule flexibility and be willing to work any shift.

Starting salary for this position is $40585.  Current salary range for Dispatchers is $40585 to $56570.   Full-time Dispatcher benefits include health insurance, accrued leave time (15 sick days, 4 personal days, and 10 vacation days accrued annually for first-year employees), exercise time with use of the Department gym, and more.

There are currently no open positions. 

Applicants must be at least 18 years old and possess a high school diploma and valid driver's license.  Candidates who receive a conditional offer of employment must submit to and pass a thorough background investigation before being accepted for full-time employment.











585 East Pleasant Street
Amherst, MA 01003-9600
413-545-2121 non-emergency
413-545-3111 emergency or 911
413-545-3113 fax


Call 413-577-TIPS (8477) or use our Anonymous Witness Form.