COVID-19 Call Center: Need help finding answers about UMass services and policies in the pandemic? Call 413-577-2999 to speak with staff Monday-Friday, 8:30 a.m.-5 p.m., or write to covidinfo@umass.edu. For concerns about student conduct, use the Dean of Students online reporting tool.

If you receive a positive test result for COVID-19: Please isolate yourself immediately in your present housing and avoid further contacts. You will be contacted by a Public Health representative who will provide further instructions. Have your phone charged and nearby, and answer your calls promptly.

COVID-19 Vaccine: Eligible MA residents can check if appointments are avaiable at the UMass COVID-19 Vaccine Clinic. If you have questions related to the UMass vaccine clinic, please email testing@umass.edu.

SHBP Waiver: Please note that Fall 2020 waivers are no longer being accepted.

Clinical Laboratory

UHS laboratory

The UHS laboratory is a high-complexity lab providing chemistry, hematology, urinalysis, pregnancy testing, serology, and microbiology services; other tests are collected and sent to our reference lab.

The lab is on the ground floor of UHS. For our current hours, click here.

UHS's lab is licensed through the Clinical Laboratory Improvement Amendments (CLIA) program, a federal quality assurance initiative, and accredited through COLA, the nation’s largest private accreditor of clinical laboratories. Our staff of registered medical technologists provide quality, timely testing; their experience ensures maximum patient comfort.

Laboratory FAQs

Learn more about the lab with these FAQs.

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University Health Services

Clinical Laboratory

Laboratory FAQs