Medical Care

In a life-threatening emergency, call 911 for ambulance transportation to a hospital. UHS is not a hospital, and does not have an emergency department.


Please call UHS at 413-577-5000 before coming to the building for appointments or care.

Advance appointments are best for routine care and minor problems. Call 413-577-5101. If you have a UHS primary care provider, great! If not, we'll match you with one that meets your needs and preferences.

Same-day appointments get you seen quickly, at a time that's best for you. Call 413-577-5101. These appointments fill up fast – call early in the morning.

ThreeIf you need urgent care for problems that can't wait, please call 413-577-5000 to speak with a nurse or provider before coming to UHS. Patients will not be able to enter the building without calling ahead.

Questions? Need help? Call the Triage Advice Nurse, 413-577-5229.

Hearing or speech impairments? Access the UHS TTY system; call 413-545-5905.

Medical Care Hours

Monday - Friday, 9 am - 12 pm and 1 - 5 pm. Closed holidays.

Our Services | Our Providers | Hours By Department