Medical Care

In a life-threatening emergency, call 911 for ambulance transportation to a hospital. UHS is not a hospital, and does not have an emergency department.


Please contact us by phone or text message before coming to the building for appointments or care.

Advance appointments are best for routine care and minor problems. Call 413-577-5101. If you have a UHS primary care provider, great! If not, we'll match you with one that meets your needs and preferences.

Same-day appointments get you seen quickly, at a time that's best for you. Call 413-577-5101. These appointments fill up fast – call early in the morning.

ThreeIf you need care without an appointment, visit to learn about your options.

Questions? Need help? Call the Triage Advice Nurse, 413-577-5229. For COVID-19 questions, call 413-577-5128.

Hearing or speech impairments? Access the UHS TTY system; call 413-545-5905.

Medical Care Hours

Click here for hours by department.

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