In a life-threatening emergency, call 911 for ambulance transportation to a hospital. UHS is not a hospital, and does not have an emergency department.
Please call UHS at 413-577-5000 before coming to the building for appointments or care.
Advance appointments are best for routine care and minor problems. Call 413-577-5101. If you have a UHS primary care provider, great! If not, we'll match you with one that meets your needs and preferences.
Same-day appointments get you seen quickly, at a time that's best for you. Call 413-577-5101. These appointments fill up fast – call early in the morning.
If you need urgent care for problems that can't wait, please call 413-577-5000 to speak with a nurse or provider before coming to UHS. Patients will not be able to enter the building without calling ahead.
Questions? Need help? Call the Triage Advice Nurse, 413-577-5229.
Hearing or speech impairments? Access the UHS TTY system; call 413-545-5905.
Medical Care Hours
Monday - Friday, 9 am - 12 pm and 1 - 5 pm. Closed holidays.