In a life-threatening medical emergency, always call 911 for ambulance transportation to a hospital.

Emergency mental health help is available 24/7. Call the Center for Counseling and Psychological Health (413) 545-2337 weekdays, 8:30 a.m. – 5 p.m.

On weekdays after 5 p.m., weekends, and holidays, call the Protocall Crisis Line at (877)831-7421 to speak with a clinician.


Sexual Assault Nurse Examiner (SANE) program

UHS is a designated SANE site for Western Massachusetts. If you’ve been assaulted, come to UHS' walk-in care department as soon as possible; tell the staff you need to see a SANE.