COVID-19 Testing at UHS and Next Steps

For COVID-19 health guidelines, please visit

UMass students, faculty and staff and their spouses, domestic partners and dependents can get tested for COVID-19 at UHS.

If you have any symptoms of COVID-19, please stay in your room and call the Triage Advice Nurse at 413-577-5229 to make an appointment for a COVID-19 test at UHS.

Symptoms can include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

When you come in for your appointment, a member of our staff will perform a molecular PCR test, which will involve taking a swab of the inner front portion of your nose.

Your test results will be available within 48-72 hours.

Wait for test results in your room, unless instructed otherwise. Please note that the UHS lab cannot give you your test results.

  • If your test is negative, you will receive a notification in your Patient Portal. You may need to quarantine; if so, you will be contacted with further instructions.
  • If your test is positive, you will be contacted by a member of the UMass Public Health Team. You should self-isolate right away. You will receive guidance on next steps, including contact tracing.

Insurance Coverage

If you have questions about whether your test will be covered by insurance, contact your insurer.