Department Hours

 

Please Note

All services are by appointment only, except for Urgent Care. Please contact UHS by phone or text message before coming to the building. We suggest calling your destination office to confirm its schedule.

Acupuncture:

  • Tuesdays and Thursdays, 9 am - 5 pm

Administration:

  • Monday - Friday, 8 am - 5 pm

COVID-19 Testing (Symptomatic) and Respiratory Clinic

Eye Care and Optical Services: 

  • Monday - Friday, 8:30 am - 4:30 pm
  • Eye Care and Optical Services are open to scheduled patients only and not currently accepting walk-in partients. Telehealth appointments available as needed.
  • Patients who would like to schedule an appointment, reach Dr. Gray, or for any other needs including contact lens orders and record requests should call 413-577-3937.
  • For assistance with glasses, call Optical Services, 413-577-5007.

General Medical Care:

  • Monday - Friday, 9 am - 5 pm

Laboratory:

  • Monday - Friday, 8:30 am - 4:30 pm
  • Saturday/Sunday, 11 am - 5 pm

MinuteNurse:

New Student Immunization Program:

  • Monday - Friday, 8:30 am - 5pm
  • To reach us, please call 413-577-5275 and leave a message. Staff are checking messages throughout the day and are available to assist students with questions they may have pertaining to immunizations required for college attendance in Massachusetts. Students may also visit umass.edu/uhs/immunizations for information regarding required immunizations for college attendance.

Nutrition:

  • Mondays, Wednesdays, and Fridays, 8 am - 4 pm
  • Tuesdays and Thursdays, 8 am - 2 pm and 6 - 8 pm
  • All Nutrition appointments are offered via telehealth

Orthopedics:

  • Hours by Appointment

Patient Accounts/Billing:

  • Monday - Friday, 8 am - 4:30 pm
  • The Patient Accounts/Billing staff are working remotely. To reach us, please call 413-577-5256. Listen to the menu and select the option that includes your health insurance.
  • Staff are checking messages throughout the day and are avilable to assist patients with any questions they may have.
  • We encourage patients to make payments online during this time: umass.edu/uhs/billpay

Patient Services/Insurance Enrollment:

  • Monday - Friday, 8 am - 4:30 pm
  • The Patient Services office staff are working remotely. To reach us, please call 413-577-5192. Staff are checking messages throughout the day and are avilable to assist patients with any questions they may have.

Pediatrics

  • Monday - Friday, 9 am - 5 pm

Pharmacy:

  • Monday - Friday, 9 am - 5 pm (Closed 12 - 12:30)
  • Before coming in, please call with your inquiry: 413-577-5030

Physical Therapy:

  • Monday - Thursday, 8:30 am - 6 pm
  • Friday 8:30 am - 4 pm

Radiology

  • Monday - Friday, 8:30 am - 5 pm (Closed 12:30 - 1)
  • Saturday/Sunday, 11 am - 5 pm

Telehealth

  • Monday - Friday, 9 am - 8 pm
  • Saturday/Sunday, 11 am - 5 pm

Urgent Care

Women's Health:

  • Monday - Friday, 9 am - 5 pm