Department Hours

 

To make an appointment, call 413-577-5101, or call your destination office directly.

Acupuncture:

  • Tuesdays, 9 a.m. to 5 p.m.

Administration:

  • Monday to Friday, 8 a.m. to 5 p.m.

Eye Care and Optical Services: 

  • Monday to Friday, 8:30 a.m. to 5 p.m.

General Medicine Clinics:

  • Monday to Friday, 8 a.m. to 5 p.m.

Laboratory:

  • Monday to Friday, 8:30 a.m. to 5:30 p.m. (Open until 5 p.m. during intersession, with phlebotomy services until 4:30 p.m.)
  • Saturday and Sunday, 11 a.m to 4:30 p.m. (Closed on weekends during intersession)

Nutrition:

  • Monday to Friday, 9 a.m. to 3 p.m. via telehealth

Patient Accounts/Billing:

  • Monday to Friday, 8 a.m. to 4:30 p.m.
  • The Patient Accounts/Billing staff are working remotely. To reach us, please call 413-577-5256. Listen to the menu and select the option that includes your health insurance.
  • Staff are checking messages throughout the day and are avilable to assist patients with any questions they may have.
  • We encourage patients to make payments online during this time: umass.edu/uhs/billpay

Patient Services/Insurance Enrollment:

  • Monday to Friday, 8 a.m. to 4:30 p.m.
  • The Patient Services office staff are working remotely. To reach us, please call 413-577-5192. Staff are checking messages throughout the day and are avilable to assist patients with any questions they may have.

Pediatrics:

  • Monday to Friday, 8 a.m. to 5 p.m.

Pharmacy:

  • Monday to Friday, 9 a.m. to 5 p.m.

Physical Therapy:

  • Monday to Wednesday, 8 a.m. to 4:30 p.m.

Radiology:

  • Monday to Thursday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, 11 a.m. to 5 p.m. (Closed on weekends during intersession)

Respiratory Clinic:

  • Respiratory Clinic is closed during intersession
  • Monday to Thursday, 8:15 am to 8 p.m. (Closed 12-1 and 4-5)
  • Friday, 8:15 am to 5 p.m. (Closed 12-1)
  • Saturday and Sunday, 11 a.m. to 5 p.m.

Student Immunization Program:

  • Monday to Friday, 8 a.m. to 4:30 p.m.

Walk-In Clinic:

  • Monday to Friday, 8 a.m. to 8 p.m. (Open until 5 p.m. during intersession)
  • Saturday and Sunday, 11 a.m. to 5 p.m. (Closed on weekends during intersession)

Women's Health:

  • Monday to Friday, 8:45 a.m. to 5 p.m.