Department Hours

 

Acupuncture:

  • Mondays, Tuesdays, and Thursdays, 9 a.m. to 5 p.m.

Administration:

  • Monday to Friday, 8 a.m. to 5 p.m.

Eye Care and Optical Services: 

  • Monday to Friday, 8:30 a.m. to 5 p.m.

General Medicine Clinics:

  • Monday to Friday, 8 a.m. to 5 p.m.

Laboratory:

  • Monday through Friday, 8:30 a.m to 5:00 p.m.

Nutrition:

  • Monday and Wednesday, 9 a.m. to 3 p.m. via telehealth.

Patient Accounts/Billing:

  • Monday to Friday, 8 a.m. to 4:30 p.m.
  • The Patient Accounts/Billing staff are working remotely. To reach us, please call 413-577-5256. Listen to the menu and select the option that includes your health insurance.
  • Staff are checking messages throughout the day and are avilable to assist patients with any questions they may have.
  • We encourage patients to make payments online during this time: umass.edu/uhs/billpay

Patient Services/Insurance Enrollment:

  • Monday to Friday, 8 a.m. to 4:30 p.m.
  • The Patient Services office staff are working remotely. To reach us, please call 413-577-5192. Staff are checking messages throughout the day and are avilable to assist patients with any questions they may have.

Pediatrics:

  • Monday to Friday, 8 a.m. to 5 p.m.

Pharmacy:

  • Monday to Friday, 9 a.m. to 5 p.m.
  • Exceptions:
    • Monday, April 17, 11 a.m. to 5 p.m.

Physical Therapy:

  • Monday to Friday, 8 a.m. to 5 p.m.

Radiology:

  • Monday to Thursday, 8 a.m. to 7 p.m.
  • Friday, 8 a.m. to 6 p.m.
  • Saturday, Sunday, and holidays, 11 a.m. to 5 p.m. 

Student Immunization Program:

  • Monday to Friday, 8 a.m. to 4:30 p.m.

Walk-In Clinic (Feb 5 - May 27):

  • Open Monday to Friday, 8 a.m. to 8 p.m.
  • Open Saturday and Sunday,  11 a.m. to 5 p.m.
  • Exceptions:
    • April 17, 11 a.m. - 5 p.m.

Women's Health:

  • Monday to Friday, 8:00 a.m. to 5 p.m.