Department Hours

 

Please Note

UHS is currently open Monday-Friday, 9 am - 12 pm and 1 - 5 pm. Please call 413-577-5000 to speak with a nurse or provider before coming to UHS. Patients will not be able to enter the building without calling ahead. Please call your destination office to confirm its schedule.

Acupuncture:

  • No services available at the present time.

Administration:

  • Monday - Friday, 8 am - 5 pm

Eye Care Services: 

  • The Eye Care office is currently closed, with staff working remotely.
  • Staff are checking messages throughout the day and are available to assist patients with any contact lens or glasses needs they may have.
  • To order contact lenses or for questions about non-urgent eye issues, call Eye Care Services, 413-577-3937.
  • For issues with eyewear, call Optical Services, 413-577-5007.
  • Dr. Gray is available on call; patients with urgent eye issues should call 413-577-5000 to be triaged by a health care provider.

Laboratory:

  • Monday - Friday, 9am - 12pm and 1 - 4:30 pm

Neurology:

  • Hours by Appointment

New Student Immunization Program:

  • The New Student Immunization Program office is currently closed, with staff working remotely Monday - Friday, 8:30 am - 5pm.
  • To reach us, please call 413-577-5275 and leave a message.
  • Staff are checking messages throughout the day and are available to assist students with questions they may have pertaining to immunizations required for college attendance in Massachusetts. Students may also visit http://umass.edu/uhs/immunizations for information regarding required immunizations for college attendance.

OB/GYN:

  • Hours by Appointment

Optical Services: 

  • Optical Services staff are currently working remotely. For issues with eyewear, call 413-577-5007.

Orthopedics:

  • Hours by Appointment

Patient Accounts/Billing:

  • The Patient Accounts/Billing office is currently closed, with staff working remotely Monday - Friday, 8 am - 4:30 pm.
  • To reach us, please call 413-577-5256. Listen to the menu and select the option that includes your health insurance.
  • Staff are checking messages throughout the day and are avilable to assist patients with any questions they may have.
  • We encourage patients to make payments online during this time: umass.edu/uhs/billpay

Patient Services/Insurance Enrollment:

  • The Patient Services office is currently closed, with staff working remotely Monday - Friday, 8 am - 4:30 pm.
  • To reach us, please call 413-577-5192. Staff are checking messages throughout the day and are avilable to assist patients with any questions they may have.

Pharmacy:

  • Pharmacy hours are 10am - 12 pm and 1 - 4 pm, Monday-Friday. Pharmacy orders should be received by 3:30 pm for same-day pickup.
  • Before coming in, please call with your inquiry: 413-577-5030.

Physical Therapy:

  • No services available at the present time.

Radiology

  • Open 9 am - 12 pm and 1 pm - 5 pm Monday, Tuesday, Thursday and Friday; closed Wednesdays.

Women's Health Clinic:

  • Hours by Appointment