COVID-19 Call Center: Need help finding answers about UMass services and policies in the pandemic? Call 413-577-2999 to speak with staff Monday-Friday, 8:30 a.m.-5 p.m., or write to covidinfo@umass.edu. For concerns about student conduct, use the Dean of Students online reporting tool.
If you receive a positive test result for COVID-19: Please isolate yourself immediately in your present housing and avoid further contacts. You will be contacted by a Public Health representative who will provide further instructions. Have your phone charged and nearby, and answer your calls promptly.
COVID-19 Vaccine: Eligible MA residents can check if appointments are avaiable at the UMass COVID-19 Vaccine Clinic. If you have questions related to the UMass vaccine clinic, please email testing@umass.edu.
SHBP Waiver: Please note that Fall 2020 waivers are no longer being accepted.
