Hours of Operation

Normal Business Hours

The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.

 

Extended Business Hours

During opening weeks the UCard Office is open the following hours:

  • Fall 2015: September 6, 2015 &  September 7, 2015 (Labor Day): 9am-5pm (opening weekend)
  • Spring 2016:  January 17, 2016 & January 18, 2016 (MLK Birthday):  9am-5pm (opening weekend)

 

Observed Holidays

The UCard Office will be closed the following dates during the 2014-2015 school year:

  • Columbus Day: October 12, 2015
  • Veterans' Day: November 11, 2015
  • Thanksgiving: November 26 & 27, 2015*
  • Christmas - New Years: Dec 25, 2015 - Jan 1, 2016*
  • Presidents' Day: February 15, 2016
  • Patriot's Day: April 18, 2016
  • Memorial Day: May 30, 2016
  • Independence Day: July 4, 2016

 

*If you have an urgent need for assistance on November 27 (day after Thanksgiving) or December 28 & 29 during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.

Please note that the entire campus is closed on November 26, and December 30 through January 1. There is no phone support available on these days.

Location & Hours

168 Whitmore Administration Bldg. (Map)
Monday - Friday, 8:30am-5:00pm
(Extended Hours & Holiday Exceptions)

Contact Information

Email: ucard@admin.umass.edu
Telephone: (413) 545-0197
FAX: (413) 577-0644

Mailing Address

UCard Office
P.O. Box 2364
Amherst, MA 01004-2364