Normal Business Hours
The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.
Extended Business Hours
During opening weeks the UCard Office is open the following hours:
- Fall 2013: Thursday, August 29: 5pm-9pm (international students only); Sunday & Monday, September 1 & 2: 9am-5pm
- Spring 2014: Sunday & Monday, January 19 & 20: 9am-5pm
The UCard Office will be closed the following dates during the 2012-2013 school year:
- Columbus Day: October 14, 2013
- Veterans' Day: November 11, 2013
- Thanksgiving: November 28 & 29, 2013*
- Christmas - New Years: Dec 25, 2013 - Jan 1, 2014*
- Presidents' Day: February 17, 2014
- Patriot's Day: April 21, 2014
- Memorial Day: May 26, 2014
- Independence Day: July 4, 2014
*If you have an urgent need for assistance on November 29 (day after Thanksgiving) or December 26 & 27 during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.
Please note that the entire campus is closed on November 28, December 25, December 30-31, and January 1. There is no phone support available on these days.