New Online Book Store

In order to provide better service and cost savings to students and their families, the UMass Amherst campus has transitioned from an on-campus bookstore to an online bookstore operated by Amazon.com.  Students are now able to order textbooks and other course materials online from Amazon.com through personalized links in SPIRE, the university’s online student information system, or by shopping on Amazon.com directly.
 
The previous bookstore, Follett, integrated with the UCard system and accepted the UCard debit account as one form of payment for textbooks and other course materials. This is not currently the case with Amazon. The UCard system will not be integrated with Amazon either this summer or fall.  However the UCard Office continues to work with both Amazon and CBord, our campus card system vendor, to develop an integrated solution for the future that would allow students to use their UCard debit accounts to make textbook purchases online from Amazon.
 
Until such integration is in place though, students and parents should not deposit funds to the UCard debit account for the purpose of purchasing textbooks.   Instead they should pay for their Amazon purchases via debit card, credit card, or some other form of payment  accepted by Amazon. 
 
If you already have funds in your UCard debit account for fall book purchases and would like a refund of those funds, you will need to close out your debit account.  Once your account is closed and your refund processed, you may request to reopen your account.  
 
If you do not require a refund, any funds in your UCard debit account will continue to roll over from semester to semester and year to year, as they have in the past. The UCard continues to be accepted as payment virtually everywhere on campus, as well as select off-campus venues. (See http://www.umass.edu/ucard  for more information about where the card is accepted.)
 
Please feel free to contact the UCard Office at ucard@admin.umass.edu or (413) 545-0197 with any questions or concerns you may have regarding this or other UCard-related matters.
 
Thank you.
UMass UCard Office

Location & Hours

168 Whitmore Administration Bldg. (Map)
Monday - Friday, 8:30am-5:00pm
(Extended Hours & Holiday Exceptions)

Contact Information

Email: ucard@admin.umass.edu
Telephone: (413) 545-0197
FAX: (413) 577-0644

Mailing Address

UCard Office
P.O. Box 2364
Amherst, MA 01004-2364