Getting a Replacement UCard

Summer 2021 UCard Office Support

  • During the Summer 2021 period UCard support will be conducted remotely by phone or over email. 
  • The only exception will be for customers coming to the office to pick up new or replacement cards.  Customers will only come to the office on an appointment basis during the hours that the Whitmore Building is open, and will receive their cards in the hallway outside of the UCard Office main entrance.

 

Requesting a Replacement Card

 

Replacement Costs

  • The normal $30.00 Student UCard Replacement fee will be billed to the students' Bursar accounts
  • The campus covers the Employee UCard Replacement fee centrally.
  • Replacement badge costs will be recharged to the department requesting the replacement badge

 

Location & Hours

168 Whitmore Administration Bldg. (Map)
Monday - Friday, 8:30am-5:00pm
(Extended Hours & Holiday Exceptions)

Contact Information

Email: ucard@admin.umass.edu
Telephone: (413) 545-0197
FAX: (413) 577-0644

Mailing Address

UCard Office
P.O. Box 2364
Amherst, MA 01004-2364