Available Rides Hours

Summer 2020 (Through August 24th)

Day Van Rides Dispatcher
 Monday - Friday     7:15 am - 7:00 pm   8:00 am - 5:00 pm
 Saturday  11:15 am - 4:15 pm   Not Available
 Sunday  Not Available  Not Available


Fall 2020* (Through November 20th)

Day Van Rides Dispatcher
 Monday - Friday     7:10 am - 8:10 pm   7:00 am - 5:00 pm
 Saturday  11:10 am - 4:50 pm   Not Available
 Sunday  11:10 am - 4:50 pm  Not Available

Dispatchers are available to schedule rides at the noted times. Any calls outside of these dispatcher hours will be handled on a limited basis. 

*For the Fall 2020 semester, ride slots have been adjusted to 20 minutes, from 15 (ie. 7:10 - 7:30 - 7:50). This is to allow our drivers ample time to disinfect their vans between trips. In accordance with the UMass Amherst Community Agreement, we require all our passengers and drivers to follow COVID-19 public safety guidelines, including wearing a mask at all times in our vans. For the health and safety of our drivers and passengers, we require that passengers cancel existing rides and refrain from arranging new ones if any COVID symptoms are detected, or if in contact to anyone who has tested positive.

NO Service Days​

  • Thanksgiving Day, Christmas Day, New Year’s Day, Memorial Day, Independence Day.

Mailing Address:

Special Transportation Services
University Bus Garage 
185 Holdsworth Way
Amherst, MA 01003-9286

(413) 577-PARK (7275)


(413) 545-0056


(413) 545-4682