Repairing State Vehicles

Each state vehicle should be equipped with a vehicle packet that includes information on when to get preventative maintenance and who to call if the vehicle breaks down and needs road side assistance. If a vehicle packet is misplaced, contact the department fleet manager or Fleet Operations at (413) 545-4682.

Monthly Billing

Facilities & Campus Services will provide each department with a monthly notification of pending recharges for fuel and/or vehicle repairs. This notification can be sent by fax or email. Each month, department fleet managers will have a maximum of four business days to notify Facilities & Campus Services of any changes before recharges are processed.

Recharges for fuel purchases will post to account (object) code 754400

Recharges for vehicle repairs will post to account (object) code 768900.

Authorized Service Centers


  • Fleet Garage: (413) 545-6511 umassfleet [at]
    Summer hours,  6 am - 2 pm, will continue through Friday, 9/17.
    Standard hours, 7 am - 3 pm, will resume Monday, 9/20.
    Call or email to schedule repairs.

(413) 577-PARK (7275)
(413) 545-0056
(413) 545-4682