Gateless Garage FAQ


What is Gateless Garage?

Gateless Garage is our new Campus Center Parking Garage payment and verification program.  This project has removed antiquated physical barriers and paper tickets used to control access to the garage with license plate cameras and mobile device payment options.


Why is Gateless Garage happening?

Gateless entry and exit, with payment enforcement, allows for a seamless experience for everyone, whether coming or going. 

During campus peak periods, significant delays occur to both those entering and exiting the garage by up to 20 minutes.  No other customer service issue creates more problems, complaints or frustration than our old gated payment system.  The “unique” design of the garage requires incoming arrival traffic to sit behind slow exit lanes, creating gridlock for everyone. 

Central Garage Now Gateless With ParkMobile!

What is Gateless Garage?

Gateless Garage is our new Campus Center Parking Garage payment and verification program.  This project has removed antiquated physical barriers and paper tickets used to control access to the garage with license plate cameras and mobile device payment options.

Why is Gateless Garage happening?

Gateless entry and exit, with payment enforcement allows for a seamless experience for everyone, whether coming or going. 

During campus peak periods, significant delays occur to both those entering and exiting the garage by up to 20 minutes.  No other customer service issue creates more problems, complaints or frustration than our old gated payment system.  The “unique” design of the garage requires incoming arrival traffic to sit behind slow exit lanes, creating gridlock for everyone. 

Central Garage is now Gateless with ParkMobile!

Gateless Garage is our new Campus Center Parking Garage payment and verification program.  This project has removed antiquated physical barriers and paper tickets used to control access to the garage with license plate cameras and mobile device payment options.

Why is Gateless Garage happening?

Gateless entry and exit, with payment enforcement allows for a seamless experience for everyone, whether coming or going. 

During campus peak periods, significant delays occur to both those entering and exiting the garage by up to 20 minutes.  No other customer service issue creates more problems, complaints or frustration than our old gated payment system.  The “unique” design of the garage requires incoming arrival traffic to sit behind slow exit lanes, creating gridlock for everyone. 

Central Garage is now Gateless

What is Gateless Garage?

Gateless Garage is our new Campus Center Parking Garage payment and verification program.  This project has removed antiquated physical barriers and paper tickets used to control access to the garage with license plate cameras and mobile device payment options.

Why is Gateless Garage happening?

Gateless entry and exit, with payment enforcement allows for a seamless experience for everyone, whether coming or going. 

During campus peak periods, significant delays occur to both those entering and exiting the garage by up to 20 minutes.  No other customer service issue creates more problems, complaints or frustration than our old gated payment system.  The “unique” design of the garage requires incoming arrival traffic to sit behind slow exit lanes, creating gridlock for everyone. 

parking@umass.edu
(413) 577-PARK (7275)

  

transit@umass.edu
(413) 545-0056

  

transport@umass.edu
(413) 545-4682