How can I dispute a parking citation?

A citation must be disputed within 14 days of issuance. Citation appeals may be made by mail (Parking Services, University of Massachusetts, 51 Forestry Way, Amherst, MA 01003-9262 – Attn.: Hearings Clerk), online, or in-person at the Parking Services office located in the trailers in lot 25, north of the Mullins Center. EXCEPTIONS: Handicapped spaces - If you have a state-issued placard, contact the Special Needs Clerk to register your vehicle and obtain a UMass permit at no charge. Your fine will be waived at that time; Meter violations - Meters have instructions on them that indicate that you may not park at a broken meter. If a meter is broken, please move your vehicle and call (413) 577-7275 to inform Parking Services.
(413) 577-PARK (7275)
(413) 545-0056
(413) 545-4682