The university's commitment to fostering an environment free from gender discrimination (including discrimination based on gender identity and expression), sexual harassment, and sexual violence extends to all students studying abroad. The Title IX protections and procedures outlined on this website apply on and off campus, including to international programs, study abroad opportunities, and university sponsored trips.
In an emergency, you should contact the local police emergency line or the nearest Embassy or Consulate. You can also call the State Department’s emergency numbers from the U.S. & Canada 1-888-407-4747 or from Overseas +1 202-501-4444.
International Programs Office (IPO) staff are available for you 24/7. International Programs Office staff, including your Education Abroad Advisor, are not confidential resources and must report incidents of sexual assault/misconduct to the Title IX coordinator. To contact the International Programs Office while abroad, dial 001-413-545-2710.
After Hour Emergencies
Contact the UMass Police Department at 001-413-545-2121. Explain the need to contact someone in IPO and you will be connected to the IPO staff person on call.
The Center for Women and Community provides a confidential 24 Hour Rape Crisis hotline that you can reach by dialing 011-413-545-0800. For other confidential support resources go to this page.
If you are in crisis while overseas, it can be difficult to navigate unfamiliar surroundings, local languages, and customs. Consular officers, consular agents, and local employees at overseas posts know local government agencies and resources in the country where they work. They can provide assistance with contacting friends, family, or the university; obtaining medical care; addressing emergency needs; and connecting you to local and U.S. based resources.
SASHAA is a program of the Americans Overseas Domestic Violence Crisis Center (AODVC) that specifically addresses the needs for prevention and response to American sexual assault survivors overseas and provides sexual assault prevention and response regardless of age, race, gender, sexual orientation, or location worldwide.
SASHAA International Toll-Free Crisis Line (available 24/7)
Outside the U.S. and Canada, follow these two steps to contact the toll-free international crisis line:
- Find your country-specific AT&T direct access code here.
- Dial your AT&T access code and, at the prompt, enter this phone number: 866-USWOMEN (866-879-6636).
To call the crisis line from the U.S. and Canada,
dial 1-866 USWOMEN (1-866-879-6636).
If you are a member of Department of Defense (DoD) community, you can access the DoD Safe Helpline from anywhere in the world for live, one-on-one support. The service is confidential, anonymous, secure, and available 24/7.