UMass provides survivors a number of reporting options, and survivors can utilize as many or as few as they choose. In all cases, survivors will be asked to describe the incident to as few individuals as practicable and will not be required to unnecessarily repeat a description of the incident. In addition to the primary resources listed below, there are many other campus offices that can help.
Confidential Campus Resources
Unless there is an imminent risk of serious harm, a confidential resource will not share information without your express consent. They provide a safe space for you to discuss your options, learn about resources, and discuss any concerns before deciding to take next steps. Without additional directive by you, these discussions will not result in the initiation of any investigative or disciplinary action.
Center for Women & Community
The Center for Women and Community is a free CONFIDENTIAL resource for people of all gender identities and expressions. The Center provides free, confidential crisis services, counseling and support groups for victim/survivors of sexual and relationship violence and stalking including 24/7 phone support, peer counseling, and assistance with: connecting with campus offices including the Dean of Students Office to request assistance and/or to use the student conduct process, talking to the police, courts, getting health care or going to the hospital. Services are also available to community members, Five College students, staff and faculty.
Phone (413) 545-0883
CWC 24/7 Hotline 413-545-0800: Free, confidential hotline provides immediate support related to sexual assault, relationship violence, and stalking. Mass Relay and interpreters available.
Call Toll-Free in Hampshire County: 1-888-337-0800
TTY (413) 577-0940 or MA Relay 711
180 Infirmary Way
New Africa House
Amherst MA 01003
University Health Services (UHS)
UHS is a designated SANE (Sexual Assault Nurse Examiner) site, providing CONFIDENTIAL, free, compassionate services for male, female, and transgender survivors. The Massachusetts Department of Public Health specially trains, certifies, and supports registered nurses and physicians to provide quality care and forensic evidence collection to sexual assault survivors.
Triage Advice Nurse: (413) 577-5229
150 Infirmary Way, Amherst, MA 01003-9288
UMass Amherst Police Department (UMPD)
The UMass Police Department serves as a CONFIDENTIAL resource for reporting and criminal investigation of incidents of sexual violence/harassment, relationship violence and stalking. Individuals are encouraged to report incidents of sexual misconduct to campus or local law enforcement officials. The UMass Police Department has officers who are specially trained to work with individuals reporting sexual and domestic violence. Upon request, university officials (including individuals from the Dean of Students Office, CWC, CCPH, UHS, or EO) are available to assist an individual in contacting and/or notifying the police. Individuals also have the right to decline to report incidents to law enforcement.
585 East Pleasant Street
Emergency Phone: 911
Non-emergency phone: (413) 545-2121
Online incident reporting form:
Anonymous witness form:
UMPD Confidential Reporting Policy:
Center for Counseling and Psychological Health (CCPH)
The Center for Counseling and Psychological Health provides CONFIDENTIAL supportive mental health services to survivors of sexual violence and harassment, as well as general mental health concerns. Services include: crisis intervention; short-term therapy for individuals, couples and families; support and therapy groups; behavioral medicine; psychiatric services; an eating disorders clinic; assessments for attention deficit/hyperactivity and learning disabilities; suicide prevention training; consultation and education; and assistance and advocacy connecting community with campus offices including the Dean of Students Office.
(413) 545-2337 (main number, on-call clinician available 8 a.m. to 5 p.m.)
(877) 831-7421 (after-hours line; crisis services available 24/7)
111 County Circle
Amherst, MA 01003-9255
Student Legal Services Office
SLSO provides CONFIDENTIAL legal counsel, advice, representation, and referral to lawyers for all fee-paying students at the University of Massachusetts at Amherst.
922 Campus Center
1 Campus Center Way
University of Massachusetts
Amherst, MA 01003
Confidential resources will share non-identifiable information to the UMass Amherst Police Department for Clery Reporting purposes in their role as Campus Security Authorities (CSA). If a timely notice needs to be sent to the campus to protect community safety, University Police will be notified. Incidents are aggregated without identifying information and reported in the Clery Crime Logs.
Private Campus Resources
A private resource will respect the privacy of the persons involved and will share information only as necessary with other university personnel.
The Dean of Students Office
227 Whitmore Administration Building
The Dean of Students Office provides PRIVATE investigative and disciplinary processes for incidents of student against student sexual violence/harassment, relationship violence and stalking, in accordance with the Code of Student Conduct. Additionally, staff can assist all students in connecting with campus resources, changing class schedule, moving to a different residence hall, requesting support from faculty, withdrawing from classes etc, as related to sexual and relationship violence. Students do not have to file a formal complaint under the student code of conduct to request these resources. Patricia Cardoso, Associate Dean of Students for Student Conduct serves as Deputy Title IX Coordinator for the Campus. Call 413-545-2684 or email email@example.com to request a meeting with Dean Cardoso or another Dean.
Equal Opportunity Office
The Equal Opportunity Office (EO) provides both formal and informal PRIVATE investigative and disciplinary processes for incidents involving employees or students filing against employees sexual violence/harassment, relationship violence and stalking, in accordance with the University's Policy Against Discrimination, Harassment, and Related Interpersonal Violence and the University's Title IX Policy and Procedures. Additionally, staff can assist employee in connecting with campus resources, and request assistance in employment related matters as related to sexual and relationship violence. Individuals do not have to file a formal complaint under university policies to request assistance. Call 413- 545-3464 or email firstname.lastname@example.org to request an intake meeting with EO staff.
Confidential Community Resources
Safe Passage provides free 24/7 phone crisis intervention, counseling, safety planning, advocacy, shelter, outreach and legal support for victims of domestic violence. The program has specialized services for survivors with disabilities, children, Latina survivors and immigrant women. Services are available to anyone who has experienced domestic violence, regardless of gender, gender identity, or sexual orientation.
24 hr Hotline: (413) 586-5066 or (888) 345-5282 (toll-free)
The Domestic Violence and Sexual Assault Unit works closely with police departments, courts and social service agencies to address the serious problem of domestic violence and sexual assault through prosecution of the offenders and the development of strategies for prevention and intervention for the victims.
Hampshire County Office:
One Gleason Plaza
Northampton, MA 01060
Ph: (413) 586-9225 Fax: (413) 584-3635