Supporting students in need of financial assistance.
Did you know nationally one in three undergraduate students reports experiencing financial stressors or difficulties? (ACHA-NCHAII, Fall 2017). Stress related to finances can negatively impact a student’s ability to achieve their academic goals. There are several resources on campus to support students financially.
The Bursar’s Office is the billing and payment gateway of UMass Amherst, and students are invited to walk in to the office to ask questions. Located in Whitmore (Room 215), the Bursar’s Office offers guidance on tuition and fees, bill payment options, loan repayment, and important deadlines.
Financial Aid Services
Financial Aid Services is committed to helping students find financial resources to pay for their UMass Amherst education. A variety of financial aid programs are available. The most important step for all students is to apply for financial aid. In planning their financing strategy, students should explore all available options and be sure to apply for financial aid, as well as all of the benefits, requirements, and responsibilities of receiving it. Resources related to scholarships and loans are also available through Financial Aid Services.
Dean of Students Office
As you work with students, they may disclose serious financial struggles or homelessness. In these cases, the student life team within the Dean of Students Office is available to assist the students by providing connections to resources. You are encouraged to report a concern online when encountering a difficult matter with a currently enrolled UMass Amherst student.
Student Care Supply Closets
The Student Care Supply Closets offer free toiletries and household items to students who are facing economic insecurity and/or unexpected financial emergency. Several supply closets are located on campus.
A student shared that they do not have any money to eat. What should I do?
I think something outside of the classroom may be negatively impacting a student’s academic performance. How can I support that student?
Talk to them. Let the student know you are worried about them. Share your concerns and observations in a caring manner. Suggest the student connect with resources on campus and offer assistance in finding the appropriate resources. You can also connect the student with their academic advisor for support.