The University of Massachusetts Amherst

ABOUT Student Success

The UMass Amherst undergraduate Student Success unit is a division of both the Office of the Provost (academic affairs) and Student Affairs and Campus Life. We create and contribute to campus-wide approaches and programs that increase student retention, support timely progress toward degree completion, enhance post-graduation outcomes, build campus partnerships, and support holistic student learning and development through the advancement of high-impact educational practices.

Student Success programs and services include:

Drop-in hours

Our drop-in desk is available for walk-in questions and direction every weekday in Goodell (opposite Old Chapel) on the main floor (fifth-floor lobby) from 8:30 a.m. to 4:00 p.m.