The Student Legal Services Office provides legal advice, representation, document preparation, mediation, referral, and community legal education to all fee paying UMass students. Examples of common legal issues include:

• Housing – leases, evictions, substandard housing conditions
• Consumer protection – debt collectors, used car purchases, sales fraud
• Family – divorce, custody, child support, guardianship, name change
• Employment – unpaid wages, unemployment compensation, injury on the job
• Immigration – residency, visas, VAWA petitions
• Criminal law – misdemeanors, moving violations/traffic citations, insurance surcharges
• Personal injuries – car accident, dog bites, injuries from defective product

The Ombuds Office offers informal resolution services for university-related conflicts. Services include informal mediation, facilitated conversations, shuttle diplomacy, and conflict coaching.