The UMass Amherst Libraries offer peer tutoring, writing assistance, online research assistance via email and chat, research consultations and more. Not sure where to start?  Contact the purplehairlibrarian@umass.edu.

Subject Librarians can connect you with library resources tailored to your degree program.

Your school/college’s Academic Advising office can connect you with help in choosing a major, transitioning between majors, developing an academic plan, and staying on track to graduation. If you’re a first year student, your residence hall Peer Mentors can share studying strategies and give you advice on finding the right academic resources.

Your instructors want to see you succeed. Don’t be afraid to sign up for faculty office hours if you need help with class material. If you’re feeling shy, try bringing a list of your questions to your meeting. Check to see if your academic department has specialized tutoring.

The Ombuds Office can help if you are having difficulty communicating with a professor, have a concern about ethics or fairness, or are accused of academic dishonesty. The Ombuds can help you understand university policies and procedures, develop options for resolution, and facilitate communication.

Struggling with writing? The Writing Center helps undergrad graduate & postdoc, staff, and faculty writers on any academic genre at any point in the writing process. Consultations can be in person or online. Writers often bring just an idea or an assignment and work with a tutor on how to begin.

Free and discounted software, data recovery/destruction, malware removal, and other technology services and support are available through UMass Information Technology.

The Assistive Technology Center (ATC) offers specific technology training and support on specialized software.