Compiled by the Stonewall Center, University of Massachusetts Amherst
The guide contains information about therapists, physicians and nurse practitioners, electrologists and laser hair removal professionals, cosmetologists, and attorneys which was generated through a questionnaire sent to Western Massachusetts service providers. In addition to describing their practices, the providers were asked to indicate their level of training and experience with transgender clients/patients using these categories:
- Transgender-Friendly: providers who have not worked much with transgender clients/patients, but are interested in and sensitive to the needs of transgender people.
- Transgender-Aware: providers who have not worked much with transgender clients/patients, but are aware of the needs of transgender people and are able to understand, acknowledge, and address transgender-related issues.
- Transgender-Experienced: providers who consider themselves to be experienced in the area of transgender care, based on their level of training and experience with transgender clients/patients.
- Transgender Specialists: providers who consider themselves to be specialists in the area of transgender care, based on their level of training and experience with transgender clients/patients.
The questionnaire is available upon request.
The listing of a provider in the Western Massachusetts Transgender Resource Guide should not be construed as an endorsement of that individual or their work.
Recognizing that clients have various opinions about service providers and that a particular provider may not be the best match for every client, the guide lists all providers, regardless of reputation, who indicate an interest in being included and who identify themselves as "transgender friendly," "transgender aware," "transgender experienced," or "transgender specialists." Exceptions may be made for service providers who have been civilly or criminally convicted on charges that call their professionalism or ability to work with clients into question or about whom the Stonewall Center has received a formal complaint. Decisions about removal from the guide are determined by a committee of service providers who have worked extensively with transgender people. The UMass Stonewall Center assumes no responsibility regarding the accuracy of the information supplied by service providers.
The Western Massachusetts Transgender Resource Guide is intended for personal, non-commercial use. The guide may not be otherwise republished or re-disseminated in any manner or form without the prior written consent of the UMass Stonewall Center.