A conversation with SPP Professor Ethan Zuckerman.
Many advanced democracies are suffering from a crisis in trust: most citizens don't trust their governments to do the right thing. This is not just a crisis of confidence in government - citizens mistrust major institutions from the media to the health care system. This creates a series of challenges, from resistance to public health orders to a broad feeling of helplessness and inability to influence politics and the direction of society. Fortunately, there are strategies for social change that work even when trust in institutions is very low, which include using less-familiar levers of social change. This talk explores people making change from within and outside of institutions using strategies that change public opinion and technical architectures as well as laws.
Moderated by Jane Fountain, Distinguished Professor of Public Policy & Director of the National Center for Digital Government.
Part of a two-part conversation, "How to Fix Social Media…and Civic Life, and Everything Else," presented by the College of Social and Behavioral Sciences and the College of Information and Computer Sciences. Part 2, "Fixing Social Media," takes place on March 4.