The Instructional Design, Engagement, and Support Team (IDEAS), part of the University Without Walls Division of Online Education, is looking for graduate students to work as Educational Technology Consultants in our Instructional Media Lab. Consultants will provide consultation, training, and technical support to UMass instructors by assisting faculty, staff, and TAs with supported software, web platforms, and the use of IT services. Applicants should be advanced computer users who are comfortable talking about software, technology, and teaching.
Examples of Responsibilities: • Deliver outstanding client service via in-person, phone, and email based support. • Support instructor use of IT services such as Moodle, Blackboard, i>clicker, Blogs at UMass Amherst (Wordpress), Echo360, and Google apps. • Help instructors to plan and prepare instructional content for online, multi-modal, and in-class delivery, including converting content to PDF format, creating effective presentations, recording screencasts, editing and delivering video clips, and managing grades in Moodle, Blackboard, or Excel. • Train instructors to use lab equipment (scanners, A/V recording equipment, A/V editing software). • Research new and emerging technologies to be applied to instructional purposes. • Assist in testing software, hardware, and upgrades to existing IT services. • Assist with workshops and events for faculty. • Assist in writing documentation on various educational technologies.
Qualifications: • Matriculated students pursuing a graduate degree in a UMass Amherst program that are legally authorized to work in the United States. • Friendly, patient personality, excellent written and verbal communication skills, and ability to clearly explain step-by-step procedures. • Experience working on both Windows and Mac operating systems, excellent computer troubleshooting skills, familiarity with IT services on campus, working knowledge of the Internet, and an interest in keeping current with new uses of technology for communication and collaboration. • Teaching experience, experience teaching in Moodle or Blackboard LMS is strongly preferred. • Ability to work as part of a team with staff and other student consultants. • Expert knowledge of software applications is helpful, but not required. If you can learn software quickly and enjoy teaching others, we're interested in considering you.
Terms and Conditions: • Must be available to work for blocks of at least 4 hours in length during our hours of operation: 10:00 a.m. and 4:00 p.m. Monday through Friday, including Winter and Summer semesters. This is a GEO position, 20 hours per week. • Position available for year-round, multi-year work. Prefer candidates who are looking to grow with us and seek an opportunity to develop broad knowledge in the areas described above and can commit to availability year-round. • Preference will also be given to students interested in at least a two-year commitment. • Applications will be accepted until the position is filled.
How to Apply: Send cover letter and resume to Alex Deschamps (firstname.lastname@example.org).
UMASS: University Without Walls
The Instructional Design, Engagement, and Support Team (IDEAS), part of the University Without Walls Division of Online Education, is looking for graduate students to work as Educational Technology Consultants in our Instructional Media Lab. Consultants will provide consultation, training, and technical support to UMass instructors by assisting faculty, staff, and TAs with supported software, web platforms, and the use of IT services. Applicants should be advanced computer users who are comfortable talking about software, technology, and teaching.
IRBNet, based out of Cambridge, MA, is part of the WIRB-Copernicus Group, and is the most widely used research and compliance solution in the industry. Our dynamic team at the Cambridge Innovation Center works closely with hundreds of hospitals, universities, federal and state agencies as they use our web-based software solution to streamline research and ensure ethical treatment of human subjects in critical trials.
As a Support Team Member you will:
Sharpen your project management skills and get a deep dive into university and hospital research teams while working in a dynamic internet company.
Learn a diverse set of skills including customer service, project management, data analysis, product developing, coding and team leadership.
Assist our members to enroll, train and launch new hospital and university members on our easy-to-use software solution.
Manage new member satisfaction by checking in and ensuring an excellent experience.
Handle and triage member inquiries via email and phone in a timely manner.
Create and update member-facing documentation for user training and outreach.
Gain training and experience in writing web-based applications using industry standard tools and programming languages.
Build professional relationships with clients and have a sense of fulfillment knowing you assisted in the process of maintaining ethical standards in the review of new treatments for patients.
Participate in multiple project teams, holding diverse roles and responsibilities.
Work in a fun, lively work environment at the Cambridge Innovation Center, steps away from the red line in the heart of Kendall Square. We offer access to an open kitchen, networking opportunities, training, social events and more!
What we are looking for in a successful team member:
A Bachelor’s degree
Desire to learn new skills that span a wide variety of disciplines
Strong verbal, written and interpersonal skills to relate to our members and internal team
Ability to work independently while being part of a dynamic team
A curiosity and willingness to learn and take feedback
Team player who is self-initiated to take on different roles/responsibilities and can work well in groups of any size
Ability to problem solve and help identify ways to continuously improve processes to exceed customer needs
Public Health Institute and Oregon Public Health Institute
PHI and OPHI are organizing teams of community contact tracing staff across Washington County, Oregon as a key strategy for preventing further spread of COVID-19.
The Data Analyst will perform complex technical and analytical work in the design and creation of queries and reports in order to extract data from the County’s unique, non-enterprise, business data application systems. Additionally, they will design, implement, and maintain smaller, independent, department-specific, data application systems.
Essential Duties & Responsibilities
Design, develop, and maintain complex small/independent databases for systems focusing on specific areas;
Design, write, and test queries in order to access databases and prepare standard and ad hoc reports to meet specified needs.
Determine needs and design reports or other methods to meet needs; provide technical assistance to outside agencies/contractors on automated data systems.
Collect, compile, extract, and organize complex information and data from multiple systems into a variety of summary and detailed executive management reports and/or presentations.
Design quality assurance management reports that include analysis of internal business/program operations as well as contracted vendor service
Analyze, evaluate, and recommend modification to operating methods and procedures as they relate to departmental operations and goals
Perform difficult statistical or analytical studies involving complex data and records using mathematical modeling, linear, multiple and logarithmic regression as needed to support assigned functions.
Develop written documentation, internal operating procedures, and end user manuals and instructions on independent department-specific data systems
Develop and conduct user training sessions; provide ongoing technical assistance to system users
Analyze information needs of multiple users to assist in determining appropriate system structures and prepare system and report specifications.
Investigate and resolve data, reporting, and system inconsistencies; develop and implement work flow, data entry, collection, and reporting procedures.
Assist in the review, development, and installation of major department-specific information systems.
May serve as an integral member of a research or study team.
Bachelor’s degree with major course work in biostatistics, computer science, data science, or a related field demonstrating the capacity for the required knowledge and skills.
Two years of work experience in data analysis, statistics, programming, operational analysis, or a related field that included performing analysis, statistical evaluation, database design, maintenance, administration, and statistical reporting.
Intermediate knowledge of STATA.
Well-versed in dataset extraction, organization, validation and visualization.
Experience handling multiple projects while successfully meeting project deadlines.
Experience troubleshooting intermediate or complex data questions.
Experience with validating and auditing data
Excellent knowledge of statistical techniques including mathematical modeling, linear, multiple and logarithmic regression.
Ability to follow the operating procedures and policies within the work unit.
Ability to receive direction from an Epidemiologist.
The offer of a position is conditional upon an applicant’s successful completion of background check.
Governmental public health work experience is preferred.
Knowledge of FileMaker, Python, R, SQL or other equivalent programming language is a plus.
Knowledge of Tableau is a plus.
Preference will be given to residents of Washington County, Oregon.
This is a full-time (40 hours per week) position.
This is a time-limited position that is funded through December 30, 2020 with the possibility of being extended.
This is a remote position based in Washington County, Oregon.
As part of the application process, you must submit contact information for at least one managerial reference.
The offer of a position is conditional upon an applicant’s successful completion of a background check.
How to Apply: https://www.phi.org/employment/current-opportunities/data-analyst-time-limited/
Food Bank of Western Massachusetts
Part-time temporary Volunteer Coordinator
At The Food Bank of Western Massachusetts, located in Hatfield, Massachusetts, we have a mission to feed our neighbors in need and lead the community to end hunger. We are proud of our work and our volunteers are a big part of what we are able to accomplish!
Currently, we are in search of a part-time temporary Volunteer Coordinator to work with us for 24 hours/week, June through September. This is a non-benefited, temporary position.
The person in this position is responsible for interacting with volunteers onsite and through email and is responsible for data entry related to volunteers. The Volunteer Coordinator Temp will assist in maintaining, training and retaining volunteers to meet the needs of the organization while fostering relationships.
Reports to: Volunteer & Community Engagement Coordinator
Supervises: No direct reports. Collaborates with Volunteer and Community Engagement Coordinator to lead volunteer activities with schools, colleges, youth, faith-based and corporate groups, clubs and other interested individuals and community organizations.
- Maintain online volunteer database by communicating regularly with volunteers, creating new opportunities in the system as they arise, and signing up volunteers for shifts.
- Develop and/or maintain ongoing relationships with current volunteers.
- Maintain current volunteer position descriptions throughout departments.
- Helps lead volunteer activities with schools, colleges, youth, faith-based and corporate groups, clubs and other interested individuals and community organizations.
- Scheduling, Training, Facilitation and Coordination
- Help facilitate corporate, student, civic, club, family, and individual volunteers as well as groups. Help schedule groups as needed.
- Lead volunteer tours of The Food Bank to individuals and groups.
- Co-lead volunteer orientations, family volunteer days, and tours of The Food Bank (1 - 2 per month, including evenings and weekends).
- Serve as one of the first points of contact for volunteers and act as a liaison between volunteers and staff to ensure a positive volunteer experience.
- Work with the Food Processing Coordinator to assist in planning and facilitating volunteer activities (3 per week, including evenings and weekends).
- Manage schedule of regular individual and group volunteers
- Develop and execute volunteer recognition, including thank you notes and events
- Maintain and update volunteer database of involvement status, hours and generate reports as needed.
24 hours/week broken up into 8:30-4:30 two-three days/week with some early evenings and Saturday mornings
• Ability to work standing or walking for up to 5 hours at a time
• Ability to occasionally lift up to 50 lbs
• Ability to stand, walk, sit, squat, bend, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms
JOB SPECIFICATIONS/ REQUIREMENTS
• Education & Training – Associate’s Degree or equivalent
• Demonstrated diplomacy, written, and interpersonal skills
• Experience with MS office
• Experience and comfort working in a variety of cultures and communities
• Valid driver’s license and positive driving record
• Public speaking experience
• 2 years of experience with a non-profit organization with emphasis on development or volunteer programs
• Database management
• Experience developing and delivering training
How to Apply: Please submit a cover letter and your résumé to: email@example.com with the subject line TempCoord6-2020. The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity.
Assisted Living Centers and Long Term Care Facilities:
The Commonwealth of Massachusetts COVID-19 Long Term Care Facility Staffing Team has created a portal to assist employers in recruiting healthcare workers for healthcare positions at assisted living, long-term care, and COVID-19 acute/post-acute care facilities statewide. We're working with COVID-19 Temporary Care Sites across the Commonwealth to recruit health and human services professionals like you. COVID-19 Temporary Care Sites and some long-term care facilities are set up to support COVID-19 positive patients.
Learn more and apply: www.mass.gov/info-details/apply-for-jobs-at-covid-19-temporary-care-sites
Medical Insurance Enroller
JOB TITLE: Medical Insurance Enroller
JOB DESCRIPTION:Employee will work as a trusted and knowledgeable representative of Express Scripts at a client’s location for their benefit fair.
As such, employee will be responsible for providing a high level overview of member plans, answering questions according to the training received. Employee will also be responsible for confidently and professionally servicing the members, client and other key relationships of Express Scripts during the event.
Employee must attend an annual training provided by Express Scripts to learn more about the industry, the organization and the role the employee will play when attending the benefit fair
Employee must also attend a 1 (one) hour training with the account team at least 48 hours prior to the client’s benefit fair. During this training, the employee will learn more about the client, the plan, and key talking points to discuss at the event.
Professional attire and demeanor a must
Expected to proactively greet and assist attendees as they visit the booth
Distribute flyers and other product or promotional information
Strong communication skills to professionally and knowledgably interact with people regarding their pharmacy benefit
Employee should be able to confidently speak in front of small groups and have sales ability
Comfortable asking probing questions to identify needs and expectations of people at the fair site
Complete the health fair questionnaire emailed to them after the fair
Previous industry experience with health benefits is preferred, not required
Interested parties should contact: BenefitFairStaffing@express-scripts.com
McClean Hospital/Harvard Medical School
Project Director Position for a Major CTN study at McLean Hospital/Harvard Medical School
The McLean Hospital Division of Alcohol, Drugs, and Addiction is a highly productive clinical research environment that has led and participated in landmark studies in the field. Under the direction of Roger Weiss, M.D., a PI of the New England Consortium Node of the NIDA Clinical Trials Network (CTN), we are currently leading a major multi-site CTN trial focused on treatment of opioid use disorder. We are looking for someone to help direct this and other projects at sites in our area. The candidate would also work with other investigators here on other clinical research trials in the area of addiction.
Learn more and apply directly: https://cpdd.org/job/project-director-position-for-a-major-ctn-study-at-mclean-hospital-harvard-medical-school
Devoted Health: Member Engagement Associate: Waltham, MA
We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company — one that combines compassion, health insurance, clinical care, and technology seamlessly. We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us. Position will reside in either our New Gloucester, ME or Waltham MA Member Service Centers. Learn more about our mission and goals.
A bit more about this role:
Our member engagement team is responsible for developing outbound member communication campaigns from concept through execution across channels (SMS, email, mail, voice) ensuring that we deliver on our promise of a coordinated and easy member experience. Foundational to this strategy is an understanding of health literacy, health communication, and digital strategy to deliver clear and actionable health messages. Our ability to meaningfully connect with members — wherever they are on their healthcare journey — will drive our success in creating a loved consumer brand unique in the industry.
This role will primarily be responsible for working across the organization to scope, execute, and measure member campaigns. They’ll also be responsible for managing day-to-day operations as well as standard operating procedures, checklists, and operational metrics for the function. This role will be an amazing opportunity to work at the intersection of health communication, customer service, member experience, marketing, and technology.
Responsibilities will include:
Managing day-to-day health communication and engagement operations
Develop and maintain standard operating procedures, timelines, and checklists for the member engagement function
Work with cross-functional stakeholders (including writers, creative team, business partners, product/technology) to draft, pretest, build, disseminate, and measure member campaigns
Disseminate documentation for broader Member Service Guide team (e.g, job aides, talking points, etc.) to support new mail, text, email, or OB phone campaigns
Understand and enforce compliance regulations for communications & campaigns across channels
Using learnings gathered from member campaigns, pilot user-centered experimental service protocols, outbound campaigns, and techniques to drive service improvement
Work with vendors, corporate IT, and product team to drive process improvements to non-telephonic channels
Work closely with appeals and grievances team to manage member complaints that come in via digital channels in a timely and highly effective manner
Meet SLA and TAT metrics for non-telephonic channels
Attributes to success:
You are fluent in health communication, digital strategy, and public health practices
Ability to work across (and up and down) the organization
You have a clear head for process and create organization out of chaos
You are disciplined about documentation
Ability to identify and communicate big-picture themes and opportunities
Proven success in building relationships and trust
Excellent written communication skills
A track record of meeting operational goals and performance metrics
The ability to break down and articulate complex information in simple terms
Comfort working in a dynamic startup environment
Desired skills and experience:
Ability to work in a startup, fast paced environment 1-3 years in managing communications, digital strategy, engagement projects OR consulting OR new college/grad school grad with proven ability / intern experience in the space
Public health experience a plus
Track record of success becoming an expert with a tool or system that was unfamiliar to you
Centers for Disease Control (CDC) Foundation
CDC Foundation COVID-19 Corps
Make a difference to the health of your state! Come join the team working hard to control the spread of coronavirus and re-open America! The CDC Foundation is recruiting for critical positions related to the COVID-19.
Open positions in all 50 states and U.S. territories can be found or will be posted on our COVID-19 Corps careers page. Jobs vary by state and locality, but include roles for epidemiologists, infection preventionists, informaticians, data analysts, laboratorians, community support specialists, community health program managers, project managers, and more.
Candidates should continue to check the website for new openings and roles as we continue to add jobs daily. Learn more and apply here: https://www.cdcfoundation.org/jobs
TerraCorps is an AmeriCorps affiliated start-up environmental non-profit preparing and mobilizing emerging leaders to help communities gain access to and conserve land for people and nature. Working at the intersection of the land conservation and urban agriculture movements, our vision is to create a future where land is the foundation of health and well-being for ALL people in EVERY community.
This year’s TerraCorps program will support up to eighty-eight full-time AmeriCorps Members across three states (MA, RI, and CT), serving in one of five positions: Land Stewardship Coordinator (LSC), Regional Collaboration Coordinator (RCC), Community Engagement Coordinator (CEC), Youth Education Coordinator (YEC), or Sustainable Agriculture Coordinator (SAC). Members will serve in full-time, 11-month terms (August 31st, 2020-July 30, 2021) in which they complete at least 1,700 hours of service with one of our partner organizations. Members receive a living allowance, education award, and additional AmeriCorps benefits.
Regional Collaboration Coordinator with CISA: Community Involved In Sustaining Agriculture (CISA).1 Sugarloaf Street. South Deerfield, MA 01373.
Regional Collaboration Coordinators (RCC) build the long-term capacity of their Service Sites by assessing community needs related to land conservation and land access and then organizing collaborative community projects to help meet these needs. They convene and coordinate municipal boards, all-volunteer local land trusts, planning agencies, academic institutions, nonprofits, government agencies, neighborhood groups, community housing associations, and local businesses to build regional networks, and organize collaborative cross-sector working groups to initiate new projects around community needs. By educating landowners, farmers, and community groups and organizing multi-stakeholder projects that increase access to funding, RCCs empower diverse people to create healthy, vibrant communities.
TerraCorps members engage with their supervisors to develop and carry out three or more capacity building projects over the course of the service year. Some of these projects will involve recruiting, training, and/or managing community volunteers. CISA has proposed the following potential projects for their Regional Collaboration Coordinator:
CISA intends to help build sales at farmers’ markets, through the Healthy Incentive Program (HIP). It is our goal to bring non-traditional shoppers to the market to increase their access to local, fresh food and expand the market for market venders. CISA’s TerraCorps Member will collaborate with farmers’ market venders and managers, as well as partner organizations to create training materials that can be used to educate families about SNAP/HIP acceptance at markets.
The TerraCorps Member will focus heavily on building strong relationships with partner organizations that have direct relationships with low-income residents. The goal of this project is to educate communities about the use of SNAP and HIP at farmers’ markets to ensure they know how they can receive the most out of the program. HIP makes markets more accessible to the broader community and currently we know that many families are not aware of how to use/access this benefit. A volunteer training program will be established with the assistance of the TerraCorps member to train volunteers that can then table at markets to answer questions related to SNAP/HIP and local agriculture. Volunteers will also be able to attend partner agency meetings to educate their staff on all the rules pertaining to HIP, where and how to use it. The member will be responsible for recruiting, promoting, and training new volunteers while working with CISA and farmers’ market managers throughout the Pioneer Valley.
Another priority for TerraCorps RCC will be to make markets more welcoming for new shoppers and non-English speakers. By expanding the potential customer base for area farmers’ markets the Member will help farms sell more to more people strengthening the markets’ viability. By creating informational tours at farmers’ markets, the Member will enable shoppers to learn ‘how’ to maneuver around the market, give an opportunity to ask questions and get comfortable with how markets operate, making it a more welcoming place.
Required AmeriCorps Qualifications: A US citizen, US national, or Lawful Permanent Resident Alien of the U.S.. At least 18 years old. A minimum of a high school diploma or GED. No more than three previous terms as an AmeriCorps member. Pass a criminal history background check, including an FBI check.
• Strong writing and verbal communication skills
• Able to serve both independently and as a member of a team
• Comfort navigating computer software programs (i.e. Microsoft Office, Airtable, Constant Contact, WordPress, Survey Monkey)
• Training and experience pertinent to the Regional Collaboration Coordinator position and projects listed above
• Experience training and educating community members and volunteers
Spanish proficiency preferred. Comfortable engaging with people of various backgrounds including government agency staff, farmers, farmers’ market managers, business owners, and community members. Comfortable speaking on the telephone. For questions about CISA’s service positions, contact Devon Whitney-Deal, Devon@buylocalfood.org, 413-665-7100 x22.
How to Apply
2020-2021 Service Site organizations, service positions, and application procedures are described at terracorps.org.
A complete member application includes a 1-page cover letter, a resume, two references, and an application form. Member application and detailed instructions can be found at https://terracorps.org/apply/.
Member applications will be collected by TerraCorps and shared with Service Sites. Do not send applications directly to a Service Site.
We strongly encourage interested individuals to apply as soon as possible once applications are posted mid-April. Position offers and acceptances will be made on a rolling basis. The program aims to fill all positions by late June, but Service Sites will continue interviews as needed until all positions are filled. For questions about TerraCorps, contact Hanna Mogensen, who manages TerraCorps’ recruitment process. Email firstname.lastname@example.org or call 978-364-9770 x2.
UMASS Medical School
The Research Coordinator I is responsible for carrying out multiple complex research protocols.
Collaborate with investigators in the design, development, and documentation of data forms, questionnaires, and other survey materials. Responsible for aspects of the development of research recommendations and the design of research projects. Participate in the grant, manuscript, and Institutional Review Board process. Develop overall research plan for conducting surveys in the community. Conduct in-person or telephonic field research. Monitor selection and randomization process of study participants. Coordinate data collection of study participants, complete case report forms, and develop and maintain spreadsheets. Collect and maintain questionnaires and other data forms from study participants. Perform literature searches and write detailed written summaries of the findings.Collaborate with other project leaders on data presentation, interpretation and writing of scientific reports
Develop and maintain computerized data files for all data to be collected. May assist with budget /operational aspect of grant and contract proposals. Prepare summary reports and ongoing project evaluations for investigators. May help recruit, select, supervise and direct the activities of data collection employees and Research Technicians Conduct quality control check on field data collection system. Collaborate with other research sites to insure consistency between research sites and accuracy of documentation
Bachelor’s degree in the sciences, health care, or equivalent experience
1 year of related experience
Experience in using computer-based tools (Word, Excel, Access, Outlook, PowerPoint, etc.)
Oral and written communication skills
Excellent organization, analytical, and interpersonal skills required
Ability to travel to off-site locations
UMASS Medical School
The Research Coordinator II is responsible for independently carrying out multiple complex and diverse research initiatives.
Provide support to projects through implementation of work plans, and preparation of deliverables. Assist in the documentation of project writing, preparation of material for project meetings and IRB submissions, summary reports, ongoing project evaluations,and coordinate arrangements applicable to assigned projects such as interview arrangements, etc. Administratively responsible for the clinical aspects of patient study subjects and testing. Participate in preparing project-specific data collection efforts including surveys, interviews, focus groups involving patients, state agency personnel and other key informants. Record and analyze pertinent data. Evaluate and update data in relation to protocol. Design and execute protocols and experiments, modify protocols as needed, and may be responsible for own research project.
Oversee development of data collection instruments, survey tools and interview guides, perform and oversee data collection, management and analysis as necessary. Assist in writing the text of scientific publications and grants. Review literature. Assist in design, development and implementation of research endeavors for multiple principal investigators. Assist with the budget/operational aspects of the revenue and expense accounts. Compile expenses for fiscal reports and grant budgets. Assist grant accounting with grant reporting requirements. Responsible for maintaining all regulatory paperwork from study initiation, continuation, and termination (includes application for IRB, informed consents, HIPAA Authorization, etc.). May help recruit, select, supervise and direct the activities of data collection employees, Research Technicians, and Research Coordinators. Comply with all safety and infection control standards appropriate to this position. Responsible for the inventory of research related supplies.
- Bachelor’s degree in a scientific or health care field, or equivalent experience
- 3 years of related experience
- Demonstrated knowledge of federal requirements for the conduct of clinical trials
- Experience in using computer based tools (Word, Excel, Access, Outlook, PowerPoint, etc.)
- Oral and written communication skills
- Excellent organization, analytical, and interpersonal skills required
- Ability to travel to off-site locations
Covid 19 Response Consultants
Bay Area Regional Health Inequities Initiative (BARHII)
BARHII is actively involved in COVID-19 response and recovery efforts. Immediately after the “shelter in place” orders began, BARHII health departments and Rise Together’s core community partners developed the BARHII-Rise Together COVID-19 Health and Economic Equity Response platform. The platform includes recommendations for immediate housing stability and homelessness prevention activities, emergency financial aid for impacted individuals, support for small business and social enterprises, protections for undocumented communities, and strategies to address racial health disparities. BARHII supports region wide implementation of these policy solutions through landscape analysis on adoption strategies, production of data briefs and reports, as well as sophisticated coordination with health departments, elected officials, and community partners to pass and implement new policies. We also offer training and support for implementation.
We are currently seeking consultants in the following program areas:
Communications or Public Information Officer to create and implement messages on health-protective strategies for communities experiencing racial and ethnic health outcome inequities. This work will focus on creating and implementing messaging and identifying and securing effective messengers to reach those most highly impacted by COVID-19, including African American, Pacific Islander, and Latinx communities.
Family Financial Assistance and Public Benefits Administration to develop and implement a regional plan to address the surge in financial assistance needs for Bay Area individuals and families. Will require significant coordination with social service agencies, public health, and community partners.
Policy/Program Management for small community-based businesses and social enterprises to scan the needs in the nine-county Bay Area and coordinate with cultural chambers of commerce, and other support providers to stabilize small businesses and connect them to resources such as payroll support and strategies to maintain their commercial space.
Community Mental Health and Wellness Surge Support to develop and implement a regional plan to meet community mental health and wellness needs in the region that have emerged related to social isolation, increased family violence and child abuse, and trauma and adverse childhood experiences.
Fair Chance Support: People who are incarcerated are facing acute COVID-19 health challenges. Escalated unemployment poses significant threats to people with histories of incarceration, who already face discrimination when seeking housing and employment. This strategy partner will develop a response effort to mitigate discrimination and advance equity in this area.
Data Analysis and Epidemiological Capacity to identify and track trends in COVID-19 impacts and produce materials to guide response and recovery.
• Experience in one of the function areas above (communications/public information, small business support or development, community wellness/mental health, social services, fair chance, or epidemiological data analysis)
• Strong analysis skills and ability to complete landscape analysis quickly in a dynamic environment
• Excellent writing skills with strong attention to detail. Experience in writing government staff reports or other highly detailed, yet brief analyses
• Experience creating policy impact, health impact, or related social analyses
• Existing networks with community partners, elected officials, and/or community leaders relevant to program area
• Knowledge of health equity, economic opportunity, or racial justice
• A minimum of 15 years of experience in management and analysis, preferred by not required
• Experience implementing policy and programs in local governments including designing plans for financial resources needed to deliver, desired but not required
Due to the urgent nature of our response needs, we are seeking consultants who are immediately available. Please send cover letter, resume, and brief writing sample to email@example.com. Please provide three professional references with telephone numbers.
NYC Department of Health and Mental Hygiene: Bureau of Equitable Health Systems
Be a change agent and join the Bureau of Equitable Health Systems (BEHS), a bureau in the NYC Department of Health and Mental Hygiene. BEHS partners with health and social care institutions in New York
City to ensure that every New Yorker receives, in an equitable fashion, the care and resources they need to be healthy and maintain wellness across their lifespan. BEHS utilizes a wide variety of data sources, including but not limited to Medicaid claims data and clearinghouse data accounting for the majority of outpatient claims in New York City.
The Data Analyst is being recruited to produce and analyze public health data from a variety of sources, including claims data, in the context of population health and health system utilization, to explain and track trends. The Data Analyst will work with a dynamic, cross-disciplinary team that leverages multiple data sources to inform health systems planning and policy. The Data Analyst will be in the Health Systems Planning and Policy unit. This person will be responsible for conducting data analysis on health services utilization and creating dashboards to meet programmatic goals. The Data Analyst will also be responsible for preparing data summaries to inform leadership at the bureau and divisional level.THIS IS A PART-TIME CITY RESEARCH SCIENTIST, 2 (35 HOURS/WEEK).
Apply at: https://a127-jobs.nyc.gov/index_new.html?keyword=431770
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
--Designing queries and analysis plans utilizing SPARCS and New York State Medicaid claims data.
--Incorporating external data sources into claims data analyses (e.g. geocoding locations of select facilities).
--Managing claims-related projects, including deadlines and creating queries based on technical specifications gathered from BEHS staff and other stakeholders in the agency to meet bureau, divisional and agency evaluation goals.
--Develop data visualization and dashboards (primarily in Tableau and ArcGIS) to assist BEHS staff in utilizing existing data to shape program interventions.
--Assist with developing quality of care, health service utilization measures, market-share measures, and incorporating and evaluating iterative feedback from internal and external stakeholders to improve dashboards
--Data management, integrating and analyzing different data sources, and conducting diagnostics and quality assurance on multiple data sources using SAS, SQL and R.
--Presenting findings within the bureau and across the agency, as necessary.
--Preparing documentation required for NYS DOH validation and approval of analyses involving Medicaid claims data.
--Assisting with development of use cases for new data sources.
National Opinion Research Center (NORC)
Contact Tracer for State of Maryland
Are you a self-motivated, people person looking to make meaningful contributions through work that impacts the nation? NORC is hiring interviewers to serve as Contact Tracers for the Maryland COVID Link initiative. These Contact Tracers will play a key role in the state’s effort to combat the COVID-19 pandemic. This opportunity will allow interviewers to contribute to the fight against the disease while working from home as part of the Contact Tracing Call Team.
Maryland residents are especially encouraged to apply.
TIMING AND HOURS:
Members of the Contact Tracing Call Team will complete a remote training during the week ending May 23, 2020. They will begin calling people referred to NORC as soon as they have completed training.
We believe that we will continue our contact tracing efforts for at least six months. However, the amount of work available and the length of the effort will vary with the course of the pandemic. We will be placing calls seven days a week from 9:00 AM Eastern through 8:00 PM Eastern.Schedules will be set 1-2 weeks in advance but may be altered pending on the number of new COVID-19 diagnoses.
Contact Tracers will work scheduled shifts, with each shift lasting 4-6 hours. We anticipate that most members of the team will work 4-5 shifts during a typical week. Each team member should be prepared to work a mix of morning, midday, and evening shifts and to work on both weekdays and weekends.Assignments are temporary. The number of hours each Contact Tracer will vary with the number cases available and with each person’s on the job performance.
REQUIREMENTS FOR FIELD INTERVIEWERS:
Present evidence of identity and authorization to work in the United States (I-9 documentation).
Have a working home phone number and broadband internet access at home.
To apply: https://apphired.com/us/job-opening-contact-tracer-norc-at-the-university-of-chicago-2c9e81c3456ced53/
CDC Foundation is Actively Hiring for their COVID Response Corps
The CDC Foundation is actively hiring for their COVID Response Corps for positions including contact tracers, epidemiologists, nurses, project managers, administrative assistants, and others – in locations around the country. Today there are many job postings on their COVID-19 Corps jobs website, and it is being updated with new opportunities daily. For graduating students of public health with an undergraduate or master level degree this spring, students are encouraged to look at the listing at the end of the job postings for contact tracers nationwide. There are a number of contract tracer positions and as the front line COVID public health workers, these positions provide an outstanding opportunity to work with the nation’s lead agency charged with protecting the public's health.
These contact tracer positions will be trained and placed in local health departments to call people diagnosed with COVID-19, gather their contacts, and proceed to call every contact in reference. This is in tandem with community-wide efforts to increase testing, improve communication and implementation of isolation and quarantine. This will fortify efforts to control the pandemic. The contact tracer may use a web-based contact resource management (CRM) platform to document a symptom check, refer them for testing according to established protocols, and provide them with instructions for quarantine. Contact tracers with be trained to follow policies and procedures provided, and comply with Department of Public Health training regarding confidential information related to personal information.The CDC Foundation offers a competitive salary and attractive benefits package.
Learn more about specific opportunities available and apply here
Dermatology and Skin Care Associates
Dermatology and Skin Care Associates
Dermatology and Skin Care Associates (DSCA) located minutes from Boston in Wellesley, Massachusetts offers an elite, paid Gap-Year Program for top students who have completed college and are applying to medical school.
This one- to two-year fast-paced environment delivers a unique opportunity to
work closely alongside caring Ivy-League educated doctors and gain clinical knowledge before transitioning to medical school. Students learn patient history taking, fundamentals of diagnosis and treatment of many dermatologic diseases, and hands-on opportunity.
- Assist a physician on a daily basis with direct patient care.
- Obtain patient history and chief complaint.
- Assist with biopsies, surgical procedures; learn sterile
- Receive training and use electronic medical records.
- Answer patient phone calls and schedule patient visits.
- Assist with patient education on treatment plans
Community Health Worker
Beth Israel Deaconess Health Care in Needham, MA
Community Health Worker
Department Description: Beth Israel Deaconess HealthCare is a network of more than 100 highly-skilled primary care physicians and specialists who are affiliated with the renowned Beth Israel Deaconess Medical Center in Boston, Beth Israel Deaconess Hospital-Needham, Beth Israel Deaconess Hospital-Milton and Beth Israel Deaconess Hospital-Plymouth. Our Central Office is located in Needham, MA.
Job Location: Needham, MA
Req ID: 32032BR
Job Summary: The Community Health Worker (CHW) will work as part of a primary care team and new initiative focused on the intersection between the Social Determinants of Health and health care. The CHW will assist patients and families with gaining access to the variety of social services they need to improve their health and well-being. The CHW will also engage the primary care team to increase understanding of how the social determinants of health impact health outcomes and will collaborate with the clinical team to promote health and wellness.
1. Establish trusting relationships and provide general support and encouragement to BIDHC patients and their families. The CHW will effectively communicate BIDHC's mission and values.
2. Provide ongoing follow-up, basic motivational interviewing and goal setting with patients/families. Help patients set personal goals and empower patients to participate in their healthcare.
3. Connect with patients in person or telephonically to assess their resource needs.
4. Provide a wide range of support to patients and families seeking community based resources, activities and benefits. Assist with access to concrete resources (ie food, housing, transportation, daycare, financial aid). Follow up with patients to ensure successful connection(s) with services.
5. Act as a patient advocate and liaison between the patient/family and community-based/government agencies.
6. Attend regular staff meetings, trainings and other meetings as requested. Collaborate with the BIDHC primary care team to ensure that patients have comprehensive and coordinated care.
7. Record patient care management information in the EHR (training provided) and other software no later than 24 hours after patient contact.
8. Provide culturally competent support and assist patients in connection to culturally and linguistically appropriate resources.
9. Demonstrate up-to-date knowledge about community resources appropriate to needs of patients/families. Develop and revise resource toolkits for primary care practices.
10. Provide technical assistance and training to primary care staff around administration of Social Determinants of Health Screening.
1. High School diploma or GED required. Bachelor's degree preferred.
2. 1-3 years related work experience required.
3. Ability to initiate and maintain positive working relationships with medical practice/practice staff and other organizations.
4. Understand the community served - community connectedness.
5. Ability and willingness to provide emotional support, encouragement and motivation to patients.
6. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
1. Successful completion of a Community Health Worker formal training program preferred.
2. Experience working in a community-based setting for at least 1 to 2 years preferred.
3. Bilingual skills in Spanish, Portuguese, Russian or Vietnamese.
1. Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
2. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
3. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
7. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
To apply, follow this link: https://jobs.bidmc.org/job/needham/community-health-worker/169/13643906
Post Doctoral Fellowship
Oregon Social Learning Center
Postdoctoral Fellowship in Treatment and Services Research at Oregon Social Learning Center (OSLC)
OSLC has a two-year Postdoctoral Fellowship in treatment and services research. The Fellow will work with Drs. Michael McCart and Ashli Sheidow on NIH-, foundation-, and state-funded research projects. NIH projects currently include multiple NIDA and NIMH awards, including a stepped-wedge cluster randomized trial, multi-site randomized trials, a task-shifting experimental trial, and an experimental mediation trial. These studies involve a variety of high-risk populations including adolescents, emerging adults with substance use and mental health issues, as well as justice-involved and other high risk youth and adults. This postdoctoral fellow will primarily work on the NIDA-funded stepped-wedge cluster randomized trial (#R01DA050669), which focuses on leveraging evidence to activate parents of justice-involved youth (LEAP). Integration into other projects will be based on the fellow’s interests and training needs. Potential for future employment as an OSLC Scientist is contingent upon performance and availability of funding.
Please visit this link for more info. Learn More: https://cpdd.org/job/postdoctoral-fellowship-in-treatment-and-services-research-at-oregon-social-learning-center-oslc/
Yale AIDS Prevention Training Program
A primary objective of CIRA is to train the next generation of HIV/AIDS scientists. To accomplish this goal, CIRA established the NIMH Interdisciplinary HIV Prevention Training Program in 1999. Yale AIDS Prevention Training Program (Y-APT) fully integrates both Pre- and Post-Doctoral Fellows into all aspects of the program, with a unique training focus on professional development, setting clear expectations for scholarly research productivity, the establishment of a program of research, and the creation of professional identity in preparation for an academic career. Learn more here
Y-APT is open to post-doctoral scholars with PhD, MD, and/or JD degrees who are US Citizens, Non-Citizen Nationals of the United States or Permanent Residents.Y-APT also supports 3-4 pre-doctoral fellows annually (tuition & stipend). Fellows complete formal coursework, qualifying examinations, and the doctoral dissertation in the Yale School of Public Health. Yale University will award the Ph.D. upon successful completion of the program. Y-APT Fellows engage in interdisciplinary collaboration and research to improve social justice and health equity in HIV outcomes and research, specifically through biomedical and behavioral approaches to improve: (1) the HIV prevention continuum; (2) HIV-related comorbidities such as substance use, mental health; and (3) violence and health equity of vulnerable and marginalized populations such as sexual and gender minorities, women of color, and incarcerated populations.
Fellows are trained within CIRA, working closely with a research preceptor from among CIRA's 31 Primary Training Faculty members. Fellows are expected to write articles for publications, present findings of their own research at scientific conferences, prepare a grant application in an HIV-related area, develop and monitor their individual training plan, and be involved in the active research of their Mentors.
The Yale AIDS Prevention Training Program provides:
A strong foundation of HIV content knowledge, research skills, and professional networking opportunities for young HIV researchers to foster growth and research impact
Access to and integration of mentorship, resources, and infrastructure through CIRA and Yale University
A tiered mentoring structure
An interdisciplinary approach
A focus on vulnerable and underserved populations
Opportunities to conduct ethically-sound, community- based research, domestically and internationally
Opportunities to work on both descriptive and intervention studies, studying individuals, families, social networks, communities, and society at large
Research preceptorship and collaboration in ongoing research
Professional development seminars in preparation for the job marketing
Training in research methods and ethics
CIRA and HIV-related seminars and colloquia
Support from an established HIV prevention center
Post Doctoral Applications are required to submit:
Applicant Statement (maximum 2 pages) describing program of research and goals for the next 5 years
Rationale for selecting the first and second choice mentor applicant considers to be the best match to the applicant’s work
Previous work relevant to the applicant's program of research
Curriculum Vitae, including grants and publications
Two writing samples
Three academic references.
Summer Communications Internship
Build Repair Grow
Communications / Media Internship
Build Repair Grow is a new nonprofit program in Massachusetts that teaches young people hands-on, practical skills in growing food, cooking, repairing bikes, sewing, and basic carpentry while developing increased resiliency, critical thinking, and problem-solving techniques through project-based learning. The elimination of home arts and shop classes from schools has created a gap that Build Repair Grow helps fill.
The core mission of Build Repair Grow is to provide young people with training in practical skills critical for building resiliency, problem-solving, and self-sufficiency while promoting community health. Our programs were developed with a focus on in-person, hands-on learning. However, due to the current COVID-19 crisis, Build Repair Grow is shifting to provide online video tutorials and take-home project kits.
This is a summer internship at 20 hours per week, beginning when the right candidate is selected. This is a remote position that will work closely with the Executive Director, Program Staff, and Board of Directors through regular meetings held on Zoom, and through Email, FB Messenger, and over the phone. This position will:
- Manage Online and Video Tutorial
- Recruit instructors to record themselves teaching a BRG skill to be shared on BRG website
- Maintain communication and support instructors on video topics and content, etc
- Follow up with instructors and be the point person to receive all videos via email
- Organize and maintain video files plus names/contact information for online instructor
- Edit the videos
- Post finished videos to the closed YouTube channel that will be linked to BRG website
- Manage Build Repair Grow Social Media Accounts on Facebook and Instagram
- Update Build Repair Grow social media pages (Facebook and Instagram) with video segments, stories about what the organization is up to, and information on current projects
- Remote Program Evaluations
- Upload remote evaluation information into an online database
- In collaboration with BRG Staff and Directors, conduct process and outcome evaluations for program participants via online surveys
- In collaboration with BRG Staff and Directors, develop a comprehensive program analysis based on evaluation data collected
● Ability to work from a strengths-based and youth development perspective
● Capacity to engage others from diverse cultures and various sectors of the community
● Excellent organization, communication, and writing skills
● Ability to perform in a proactive and self-directed fashion as well as a contributing team member
● Flexibility, positive attitude, and desire to continually improve skills
● Demonstrated experience/competency in the required skills necessary
● Strong skills, knowledge, and experience in video editing and using video editing software
● Strong skills in managing social media for nonprofit organizations or businesses
● Experience managing online program evaluations and data in a confidential manner, compliant with HIPAA
● Committed to promoting positive change in the lives of youth
● Comfortable and committed to working with individuals from diverse backgrounds
To Apply: Please submit the following to firstname.lastname@example.org: Resume, Cover Letter, Three references and Sample of video editing work.
UMASS Student Life
The Peer Health Education program is now accepting applications for the 2020-2021 academic year. Review this page for useful information and click the link at the bottom to fill out and submit an application.
Applications will be reviewed and potential interns will be contacted for a personal interview.
Facilitate a variety of wellbeing sessions with various departments, student groups, and subpopulations on campus. Initiatives include a wellbeing series that involves co-facilitating sessions for groups (see description of each below). The focus of your work as an intern will be on group facilitation with your peers using various skills (e.g. facilitation, strengths-based, listening, etc.).Building connections: students share strategies they like to use when trying to connect with others, setting a goal for their future social life including first action step, identifying any fears, and identifying resources that can help.
Disrupting negative thoughts: recognizing personal strengths and how they serve them as students, identifying how negative self-talk inhibits them, sharing strategies they use to interrupt negative self-talk, and completing a worksheet that they can use as a tool to disrupt negative thoughts (thoughts fuel emotions), which affect our behavior). Personal and community wellbeing: students define wellbeing for themselves by creating a mind map, PHEs discussing the definitions and model we use, followed by students setting a wellbeing goal for themselves and a first step. Stress management: identifying different types of stress, prevention strategies and coping strategies, followed by a guided imagery. Apply Now!
Available Fridays, 10:15 a.m. – 12:45 p.m. for both fall and spring semesters
Available for two weekend day retreats in September from 10 a.m. – 5 p.m. (dates TBD)
9 – 10 hours/week, which includes Friday meetings and retreats
GPA of 2.5 or higher
Experience working as a peer educator
Experience working with diverse groups
Completion of Education 210 and/or 202 (or equivalent core concepts)
Completion of Public Health 160
Experience with group facilitation and/or public speaking
Working knowledge of wellness dimensions and/or health topics
Familiarity with social media
Experience with advocacy work
Connections to the campus community (e.g. RSO, Residence Life, etc.)
Desirable PHE intern characteristics
Benefits of becoming a PHE intern
Earn 3 credits each semester
Gain leadership experience
Learn about and contribute to the health and well-being of the UMass community
Become a skilled facilitator
Build relationships with professional staff
Public Health Institute of Western Massachusetts
The Public Health Institute of Western Massachusetts (PHIWM) is a non-profit organization whose mission is to build measurably healthy communities with equitable opportunities and resources for all. PHIWM is committed to improving the public’s health by fostering innovation, leveraging resources, and building partnerships across sectors, including government agencies, communities, the health care delivery system, media, and academia. Ensuring health equity and challenging institutional racism are core values integrated into PHIWM’s services and initiatives. Through coalition building, community research and evaluation, and health policy advocacy, PHIWM works with and on behalf of communities that experience health disparities and inequities. Our work includes: use of data, research and evaluation to track and highlight health inequities and foster action in our region; developing and advocating for policy changes that will provide sustainable long lasting impact; building partnerships and coalitions to identify and address those structures and policies that allow for inequities and working with local residents and communities experiencing inequities to ensure meaningful participation in all of our work.
Internships: PHIWM is seeking interns for the practicum opportunities listed below. Interns will be required to complete the PHIWM internship application process to be considered for a position.
Topic: Springfield Youth Health Survey Initiative The practicum would involve creating materials summarizing results of the 2020 Springfield Youth Health Surveys as part of PHIWM’s effort to disseminate this information to the community. It would include drafting topic-specific data briefs and creating a PowerPoint to visualize the results of the Youth Health Survey and the Youth Risk Behavior Survey administered to 8th, 10th and 12th grade students.
The Springfield Youth Health Survey Initiative (conducted by the Public Health Institute of Western Massachusetts, Springfield Public Schools, Springfield Department of Health and Human Services, and several community partners) focuses on the administration of youth health surveys every year in Springfield Public Schools to obtain Springfield-specific prevalence estimates of youth health behaviors. The Springfield Youth Health Survey (YHS) and the Springfield Youth Risk Behavior Survey (YRBS) have been administered biennially, alternating years with the Prevention Needs Assessment Survey, since 2015. The PHIWM leads the implementation of YHS and YRBS, which was last administered in 2019. The surveys used are versions of those used at the state-level, which are then locally modified to reflect local priorities. PHIWM makes the data publicly available through frequency reports, summary reports, presentations, and an online data portal on the PHIWM website. Primary Contact: Keleigh Waldner – email@example.com
Topic: 413CARES Online Community Resource Database
The 413Cares.org is an online community resource database for Western MA. This project will involve communications and evaluation of the 413Cares.org platform. This practicum includes the following tasks: 1) work with a user group of frontline workers to gather feedback on key resources; 2)update key resource guides; 3) track data on site utilization and analytics, and 4) support communication to social service agencies, residents, and other users of the website.Primary Contact: Sarita Hudson, firstname.lastname@example.org
Berkeley Media Group (BMSG)
Berkeley Media Studies Group (BMSG) is looking for summer interns to
support a number of news analyses on topics as diverse as housing and
homelessness amid COVID-19, immunizations, and soda taxes. This is a paid,
part-time internship (20-25 hours per week) open to undergraduates and
graduate students, and *all training and work can be completed remotely*.
Applications *must* be submitted through the PHI online link:
Salary range is anywhere from $14.14-$25.05 per hour depending on the
intern's level of experience.
Boston Public Health Commission
Boston Public Health Commission seeks an intern to participate in a community needs assessment. The assessment involves collecting quantitative data through a survey that is to be distributed to people living with HIV in MA and NH. The survey seeks to understand what factors cause people to 'fall out' or disengage from HIV medical care. The needs assessment also involves collecting qualitative data through focus groups of people living with HIV. This is an opportunity to engage diverse groups of people who are affected by HIV.
This internship would offer practical experience in data analysis, public speaking, focus group facilitation, giving presentations, and using visuals or data dashboards to report findings to the community. The intern will also learn the framework of national strategies to eliminate and reduce HIV infections and lean how this is implemented locally. This internship would include work in an office setting as well as field work with key informant interviews, focus groups, and outreach to populations that are engaged in care, such as the homeless and those living with mental health and substance use conditions. The intern will also be interacting one-on-one and in group settings with people living with HIV.
Location: Boston MA, Part time
If interested in applying, upload your resume and a cover letter by June 30th, 2020 at 11:10 a.m. through the following link: https://umass.joinhandshake.
Partners in Health: Remote
Partners in Health - Remote, MA, United States
Partners In Health, is seeking Contact Tracers to support Massachusetts Department of Public Health and Local Boards of Health to perform COVID-19 contact tracing. Partners In Health (PIH) will hire, train and supervise a team of community contact tracing staff across Massachusetts. The aim of this will be to call every person diagnosed with COVID-19, gather their contacts, and proceed to call every contact in Massachusetts. This is in tandem with Commonwealth-wide efforts to increase testing, improve communication and implementation of isolation and quarantine. This will fortify efforts to control the pandemic in Massachusetts.
The Contact Tracer will use a web-based client resource management (CRM) platform to call all contacts of anyone diagnosed with COVID-19 to document a symptom check, refer them for testing according to established protocols, and provide them with instructions for quarantine. Contact Tracers are required to follow all scripts, policies and procedures provided by PIH, and comply with Department of Public Health training regarding confidential information related to personal information.
Call contacts of newly diagnosed patients.
Communicate with contacts in a professional and empathetic manner.
Collect and record information on symptoms into the CRM.
Provide contacts with approved information about Massachusetts quarantine procedures, and if appropriate, refer them to testing according to protocol and/or to a COVID-19 Care Resource Coordinator for social resources.
Contact tracers will follow the script to inform contacts about the importance of quarantine and what to do if symptoms develop. They are not permitted to deviate from the script or provide information that is not included in the script.
Contact tracers will be required to use their own telephone, computer and electronic equipment.
Maintain daily contact with supervisor.
Ability to exhibit a professional, positive attitude and work ethic
Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
Ability to show empathy to distressed individuals
High school diploma, or equivalent required
Excellent organizational and communication skills
Ability to speak, read, and write English
Second or multiple languages a plus
Critical thinking and sound judgment required
Ability to handle confidential information with discretion and professionalism
Proficiency with computers, technology requirements: PC with Windows 10, Antivirus Protection: Windows Defender and Windows Firewall; or Mac with Apple OS X 10.13, Antivirus Protection: Sophos; and personal mobile device to use for this job. A headset is preferred
Massachusetts Resident preferred and familiarity with Massachusetts’ geography; cities/towns/locations required
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.
NOTE: In line with the governor's declaration of a state of emergency and UMass Amherst policies to preserve the safety of our community, we cannot post volunteer or internship positions that cannot be performed remotely.
Volunteer: COVID-19 Elder Companionship Project
Assisted Living Centers and Long Term Care Facilities
Most assisted living centers and long-term care facilities are no longer allowing visitors, due to COVID-19. We can help combat this isolation by reaching out to residents of these centers.
We have identified two volunteer opportunities, including at Arbors at Amherst and other area facilities to make companionship video calls to residents, and send letters or cards to residents.
Please email Dr. Karen Helfer at email@example.com if you can help with these initiatives.