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Community Health Worker

Beth Israel Deaconess Health Care in Needham, MA

Community Health Worker

Department Description: Beth Israel Deaconess HealthCare is a network of more than 100 highly-skilled primary care physicians and specialists who are affiliated with the renowned Beth Israel Deaconess Medical Center in Boston, Beth Israel Deaconess Hospital-Needham, Beth Israel Deaconess Hospital-Milton and Beth Israel Deaconess Hospital-Plymouth. Our Central Office is located in Needham, MA.

Job Location: Needham, MA

Req ID: 32032BR
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Job Summary: The Community Health Worker (CHW) will work as part of a primary care team and new initiative focused on the intersection between the Social Determinants of Health and health care. The CHW will assist patients and families with gaining access to the variety of social services they need to improve their health and well-being. The CHW will also engage the primary care team to increase understanding of how the social determinants of health impact health outcomes and will collaborate with the clinical team to promote health and wellness.

Essential Responsibilities:

1.    Establish trusting relationships and provide general support and encouragement to BIDHC patients and their families. The CHW will effectively communicate BIDHC's mission and values.
2.    Provide ongoing follow-up, basic motivational interviewing and goal setting with patients/families. Help patients set personal goals and empower patients to participate in their healthcare.
3.    Connect with patients in person or telephonically to assess their resource needs.
4.    Provide a wide range of support to patients and families seeking community based resources, activities and benefits. Assist with access to concrete resources (ie food, housing, transportation, daycare, financial aid). Follow up with patients to ensure successful connection(s) with services.
5.    Act as a patient advocate and liaison between the patient/family and community-based/government agencies.
6.    Attend regular staff meetings, trainings and other meetings as requested. Collaborate with the BIDHC primary care team to ensure that patients have comprehensive and coordinated care.
7.    Record patient care management information in the EHR (training provided) and other software no later than 24 hours after patient contact.
8.    Provide culturally competent support and assist patients in connection to culturally and linguistically appropriate resources.
9.    Demonstrate up-to-date knowledge about community resources appropriate to needs of patients/families. Develop and revise resource toolkits for primary care practices.
10.    Provide technical assistance and training to primary care staff around administration of Social Determinants of Health Screening.

Required Qualifications:

1.    High School diploma or GED required. Bachelor's degree preferred.
2.    1-3 years related work experience required.
3.    Ability to initiate and maintain positive working relationships with medical practice/practice staff and other organizations.
4.    Understand the community served - community connectedness.
5.    Ability and willingness to provide emotional support, encouragement and motivation to patients.
6.    Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:

1.    Successful completion of a Community Health Worker formal training program preferred.
2.    Experience working in a community-based setting for at least 1 to 2 years preferred.
3.    Bilingual skills in Spanish, Portuguese, Russian or Vietnamese.

Competencies:

1.    Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
2.    Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
3.    Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
4.    Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
5.    Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
6.    Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
7.    Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
8.    Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

To apply, follow this link: https://jobs.bidmc.org/job/needham/community-health-worker/169/13643906

Deadline: Until filled
Posted: 1 week 2 days ago

Care Coordination Team Member

Northampton Area Pediatrics

Northampton Area Pediatrics is adding to its Care Coordination Team. The ideal candidate will have experience within a medical or dental office with insurance verification, patient registration, electronic medical records and referrals. Candidates with EPIC experience will be given priority consideration. Must be highly organized and have the ability to multi task working in a fast paced, busy pediatric office.

The ideal candidate should have the following:

  • Ability to work a flexible schedule, including nights and weekends, as needed
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Computer proficiency
  • Accurate data entry skills
  • Ability to with within a team

Job Type: Full-time/Part-time

NAP is a thriving, family-centered practice providing excellent, accessible healthcare to children, adolescents and young adults as individuals and within the community. Founded in 1978 by Dr. Peter Kenny, Northampton Area Pediatrics has been serving families in the Pioneer Valley for over 40 years. With two friendly locations, extensive office hours, and an excellent medical staff, our practice provides robust, innovative, and family-centric care to infants, children, and adolescents in western Massachusetts. Our providers believe in exceptional care and we value maintaining medical excellence, outstanding customer service and promoting and maintaining a community built on respect.

Contact: Lisa Fernandes

Human Resources Manager

Northampton Area Pediatrics, LLP

193 Locust Street

Northampton, MA  01060

413-517-2263

Deadline: November 20, 2019
Posted: 2 weeks 6 days ago

Fellowships

University of Massachusetts Donahue Institute (UMDI)

Primary Work Location: 100 Venture Way, Suite 5, Hadley, MA  01035
 

Normal Work Schedule:
This is a part-time position (10-20 hours/week) for the 2019-2020 academic year with opportunity for work over the 2019-2020 winter break.

Job Summary:
The Applied Research and Program Evaluation (ARPE) business unit within the UMass Donahue Institute (UMDI) is seeking qualified applicants for the position of Student Research Assistant. Student Research Assistants work under the direction of UMDI research professionals. They support the work of UMDI through quantitative and qualitative research and analysis, creating data visualizations, performing literature reviews, assisting with surveys, and other research tasks as needed.  Depending on the qualifications of the successful applicant, the position may entail writing duties and some independent project tasks. Student Research Assistants may be able to receive academic credit through their academic departments for their work at the UMass Donahue Institute.

Essential Functions:
Assist with data collection (surveys, key informant interviews, focus groups) and literature reviews.
Perform data entry, data cleaning, and quality assurance tasks; assist with basic quantitative and qualitative analysis;
Prepare charts and tables; assist with writing memoranda and sections of reports.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):
Current status as an undergraduate student;
Demonstrated proficiency in professional office software, such as Word, Excel, PowerPoint;
Demonstrated ability to develop charts and tables;
Interest in gaining experience working with data.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience):
Completion of a statistics course and/or research methods course, with an introduction to statistical software such as Stata, SPSS, or SAS.
Unit-specific Minimum qualifications
Major in Education, Sociology, Public Health, Public Policy, Psychology or related disciplines.
Interest in gaining experience working with data
Unit-specific Preferred Qualifications
Familiarity with other specialized tools such as Qualtrics, NVivo, or Tableau.

Working Conditions:
Multiple hours in stationary position, using office equipment and computers, attending meetings, working closely and collaboratively with others.
This position requires strong attention to detail, high levels of accuracy and organization, and the necessity to meet deadlines.
Environment is a busy, open office area with multiple interruptions and requests for assistance.
The physical/mental demands and work environment factors described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Details:
This position is funded by grants and/or contracts, and is contingent upon funding;
Potential candidates will not be contacted for interviews until after the posting closes;
Any job offer within the President's Office is specifically conditioned upon the potential candidate consenting to and successfully completing a background review;
Pay rate $14.00/hour.

Interested applicants should send a cover letter, resume, and list of three (3) references to aavigliano@donahue.umassp.edu

About ARPE
The Institute’s Applied Research and Program Evaluation unit (ARPE). ARPE provides research services to a broad client base in the education, community health, and human services sectors. Our research blends quantitative and qualitative methods to deliver findings that help our clients determine needs, assess outcomes, and identify opportunities for improvement.

Deadline: November 29, 2019
Posted: 1 week 6 days ago

Massachusetts General Hospital : Department of Emergency Medicine

The Department of Emergency Medicine at Massachusetts General Hospital is accepting applications for the Spring 2020 Student Research Fellowship

THE PROGRAM: The student(s) will gain research experience in the field of Emergency Medicine. They will be trained in several aspects of research including telephone interviewing, research protocol development, and data collection. Students will primarily be involved with our National Emergency Department Inventory studies. The Fellowship will begin in February 2020 and will run for 10-14 weeks. Fellows must be willing to commit a minimum of 16 hours per week; between the hours of 8am-5:30pm Monday-Friday. Fellows will receive a stipend. Food and lodging are not provided.

ELIGIBILITY AND SELECTION: The EMNet Student Research Fellowship is open to all US-based premedical, medical, and public health students who have an interest in clinical or health services research. Applicants must have excellent organizational and computer skills and be able to work well with others. Several applicants will be selected.

CANDIDATES ARE ASKED TO SUBMIT:
A cover letter (including your immediate and long-term objectives)
A curriculum vitae (maximum of 2 pages)
Two letters of recommendation (including one from your academic advisor)
A copy of your transcript (both undergraduate and, if applicable, graduate)

PROGRAM ADMINISTRATION: The program will be based at Massachusetts General Hospital. The deadline for receipt of applications is November 15, 2019. Award decision(s) will be announced in January 2020. Start date is February 2020. 

INQUIRIES: To learn more about this research opportunity, please contact Krislyn Boggs. Please email or mail your application to the address below, or fax it to 617-724-4050. Letters of recommendation and transcripts may be sent separately (i.e. sent to us directly from recommender or university).

For information about receiving academic credit and housing for the Spring semester on the Mt Ida Campus, please contact Aimee Gilbert Loinaz: aimeegl@umass.edu

Krislyn Boggs, MPH
EMNet Coordinating Center
Department of Emergency Medicine
Massachusetts General Hospital
125 Nashua Street, Suite 920
Boston, MA 02114
kboggs@partners.org 

Deadline: November 15, 2019
Posted: 2 weeks 3 days ago

Internships

SPHHS Credited Internship Spring 2020

Journey Forward (Spinal Cord Injury and Neurological Disability Rehabilitation)

Journey Forward, a not-for-profit organization dedicated to bettering the lives of those living with spinal cord injuries is seeking a highly qualified Kinesiology undergraduate to work as an intern in their Canton, MA headquarters. This internship will provide students with an environment to understand the positive role of exercise therapy in preventative care, rehabilitation and independence for those who have suffered a spinal cord injury and other neurological disabilities. The intern will:

• Have a basic introduction to “Activity Based Therapies,” Locomotor Training, and issues associated with spinal cord injuries and neurological disabilities.
• Be trained in proper safety procedures for spotting and transferring clients
• Understanding specific advanced therapy equipment operations and benefits
• Learn to work with a variety of different neurological clientele on specific exercise routines.
• Assist working with clients under the close supervision of a full-time specialist.

Because Journey Forward is focused on providing the most advanced care possible, medical research is crucial for advancing paralysis recovery. It’s partnership with the Cristopher and Dana Reeve NeuroRecovery Network allows data sharing from its training sessions with medical researchers studying paralysis and working to make rehabilitation techniques more effective.

Application Process
Applications for each of the Spring 2020 Boston Internship Opportunities will be on a rolling basis, however the steps to apply will not change. Therefore, applicants who apply early and quickly will have a better chance of securing positions.

Step 1.
Attend an info session, or learn about our opportunities on our website.

Step 2.
Submit a resume and cover letter for the specific internship you are interested in applying for to Aimee Gilbert Loinaz, SPHHS Assistant Director for Employer Engagement at aimeegl@umass.edu

Step 3.
Schedule a compatibility pre-screening interview with the SPHHS Office of Career Planning to discuss:
• Amount and type of credits and faculty advisor selection
• Match your interest with the opportunity and confirm your availability
• Discuss housing and provide information on logistics
• Understand program requirements and answer questions
To schedule an interview, email your availability to meet for a 30-minute interview to: Aimee Gilbert Loinaz. This can be accomplished at the same time you upload your resume and cover letter.

Step 4.
Once you have completed steps 1-3, your application will be forwarded directly to the Boston Internship that you have applied to and students selected by the employer will complete a second interview with that organization.

Deadline: November 15, 2019
Posted: 2 weeks 1 day ago

SPHHS Credited Internships Spring 2020 (Sudbury, MA)

Advocates for Human Potential

SPHHS Credited Internships Spring 2020
Advocates for Human Potential, Inc.
Paid Internship - $15. per hour

Advocates for Human Potential, Inc., (www.ahpnet.com), a public health and human services consulting firm located in Sudbury, MA is seeking public health and health sciences majors to work as Program Assistant Interns during the Spring 2020 semester. The intern will help complete project deliverables; support meeting, training, and technical assistance activities; and carry out administrative and logistical tasks.

AHP influences change in health and business systems to support vulnerable populations—from creating policy to ground-level, hands-on work. We help organizations and individuals reach their full potential through professional consulting; research, evaluation, and data analytics; technical assistance and training; and virtual solutions, publications, and events. Our areas of expertise include behavioral health, mental health policy and services, substance use disorders, co-occurring disorders, workforce development, homelessness, housing and employment programs, trauma-informed care, criminal justice, women and children, veterans, health care reform, health information technology, and population health management.

Primary Responsibilities
• Help complete project deliverables
o Carry out discrete tasks and assignments, following up as necessary
o Assist in the preparation of written and online materials (e.g., reports, guidebooks, planning documents, listserv announcements, presentation slides, online surveys)
o Conduct basic research and literature reviews to support assignments in relation to training and technical assistance activities
• Support meeting, training, and technical assistance activities
o Coordinate logistical details of events and meetings (schedule events and meetings, contact speakers, etc.)
o Provide technical support on a variety of platforms, such as GoToWebinar and Adobe Connect
o Take minutes at internal meetings
o Set-up pre-tests and satisfaction assessments to help determine the effectiveness of training sessions in relation to training and technical assistance activities
• Carry out administrative and logistical tasks
o Input data and otherwise maintain tracking systems in relation to training and technical assistance activities
o Respond to phone calls and emails
o Maintain websites
o Print, copy, collate, and mail materials

Knowledge, Skills and Abilities
• Services: Knowledge of behavioral health and/or public health at either the local, state or federal level.
• Cultural sensitivity: Is sensitive to cultural differences and adapts approach accordingly. Experience and sensitivity in working with populations that may be marginalized, including: racial/ethnic/linguistic minority populations, LGBT populations, people experiencing homelessness, and those struggling with mental and/or substance use disorders.
• Adaptability/flexibility: Able to rearrange one’s schedule and be responsive to pressing unexpected requests or needs. Able to adjust approach to situation. Able to quickly orient to new assignments, shift gears, and change directions when working on multiple projects at different stages. Able to handle work pressures while maintaining effectiveness, meet multiple short-term deadlines, and handle multiple top priorities.
Application Process
Applications for each of the Spring 2020 Boston Internship Opportunities will be on a rolling basis, however the steps to apply will not change. Therefore, applicants who apply early and quickly will have a better chance of securing positions.

Step 1.
Attend an info session, or learn about our opportunities on our website.

Step 2.
Submit a resume and cover letter for the specific internship you are interested in applying for to Aimee Gilbert Loinaz, SPHHS Assistant Director for Employer Engagement at aimeegl@umass.edu

Step 3.
Schedule a compatibility pre-screening interview with the SPHHS Office of Career Planning to discuss:
• Amount and type of credits and faculty advisor selection
• Match your interest with the opportunity and confirm your availability
• Discuss housing and provide information on logistics
• Understand program requirements and answer questions

To schedule an interview, email your availability to meet for a 30-minute interview to: Aimee Gilbert Loinaz. This can be accomplished at the same time you upload your resume and cover letter.

Step 4.
Once you have completed steps 1-3, your application will be forwarded directly to the Boston Internship that you have applied to and students selected by the employer will complete a second interview with that organization.

Deadline: November 15, 2019
Posted: 2 weeks 1 day ago