Eduroam allows UMass Amherst students, faculty, and staff to obtain free wireless connectivity at participating institutions in the U.S. and abroad, by simply opening their device. This makes connecting to the Internet easy and convenient when visiting other campuses for conferences, research, or other reasons.

1. Setting up Edu-roam on Windows – Click Here
2. Setting up Edu-roam on Macintosh – Click Here
3. Setting up Edu-roam on iOS devices (iPad, iPhone, mobile) - Click Here
4. Setting up Edu-roam on Android devices - Click Here
5. Setting up Edu-roam on Ubuntu Linux – Click Here

Basic Instruction for Teams

1. Get the Teams Application - https://www.umass.edu/it/services/microsoft-teams

2. Basic Training for Teams Groups -
   1. Log into the Linked In/UMass Training site here: https://www.umass.edu/it/linkedin-learning

1. 2. In the search bar, Enter Teams, Select from the dropdown menu: MS Teams Essential Training

Now that you are successfully logged in, and can see the Microsoft Teams Essential Training video, you are ready to begin.

Below we have mapped the sections of this video that should be watched by first time users of Teams. There are more videos, and you are encouraged to watch them at your desired pace.

1. Teams Groups
2. Group Conversations Using Teams and Channels
3. Private Chats and Meetings
4. Sharing Files

As always if you have additional questions or comments about how this tool could be functional in your lab/classroom or other please email sphhshelp@umass.edu and we will be happy to assist you.

Please view the following - Google for Education presents: Stay Safe from Phishing and Scams at this link   https://www.youtube.com/watch?v=R12_y2BhKbE

If you receive a questionable email, please forward it to: itprotect.umass.edu

Computing facilities for the entire UMass Amherst Campus are available through the Office of Information Technologies (OIT). OIT provides telecommunications and general computing and networking for the university. The IT username (Net ID) provides access to e-mail, Internet, personal and course website hosting, the Udrive, and to UMass IT's PC classrooms. Click here for a list of IT services. 

OIT computer classrooms can be reserved for faculty using computer technology in their coursework. For information about computer classroom locations, hours and software, visit the IT website.

For general purpose storage, the School of Public Health & Health Sciences Information Technology Office (SPHHS ITO) at UMass Amherst maintains a file server that provides storage space for de- identified research data. The server can be accessed from faculty offices over the University’s network, and can be reached off campus using Global Protect virtual private networking software. The server is monitored 24 hours/day by the University’s Central IT Server Administration Group and is protected by Nessus’ Vulnerability Assessment Tool and Windows Defender Firewall. SPHHS’ server uses a Commvault infrastructure, backed up to a SAN which is then backed up daily, with tapes stored off-site, on a 90-day retention policy.

Data stored on the server can be shared with research collaborators, provided your Data Use Agreement, or Data Management Plan support de-identified data storage.

For a more complete security solution, UMass Amherst has contracted with BOX to utilize their cloud storage tools for both collaboration and storing sensitive data. UMass’ contract with BOX has an indemnification clause to in order to ensure additional security for users’ data.

For compliance-regulated projects that require the most secure storage, SPHHS operates an audited, HIPAA controlled compute cluster within the Massachusetts Green High Performance Computer Center (MGHPCC). The SPHHS-BigData Cluster employs logical separation of data storage from compute node, uses separate authentication servers and administrative policies to support HIPAA controlled environments, while MGPHCC provides physical access controls which include 24/7 security, front desk check-in required, security badge, escort to sensitive area’s of the building, RFID key card access to server spaces,. For more information on this please contact sphhshelp@umass.edu.

In addition, there is a computer lab with seven Windows 10 computers, available for faculty, staff, and student use. Computer lab software includes SAS for Windows, Stata, Atlas.ti, SPSS, Microsoft Office 20xx, NVivo, RStudio, and Adobe Creative Cloud. This room is maintained and updated centrally by SPHHS ITO staff. All software listed will be at the current version we have access to by our license agreements.

All grants and contracts must be signed by the DPH chair prior to submission.  The chair will examine the budget for inclusion of the DPH Computer and IT Support Fee, and not approve the grant/contract if it is not present and appropriate.

The FUND manager will be notified of all new funded research grants/contracts.  The PI on the grant will be contacted by the FUND manager, and the budget for the FUND will be recorded for each year of the project.  The FUND manager will invoice the grant on a regular basis as agreed upon in the grant/contract.

A Computer Use and Planning Committee (with 1 member per Division plus the Fund Manager) will oversee operation, and report the DPH Chair and Division Directors in June of each year.

Statement for Grant: The DPH Computer and IT Support Fee covers the costs associated with Computer and IT Support, including providing and maintaining computer resources for research and teaching, maintenance of workstations, the server, server backup service, computer lab hardware and software, and the cost of providing computer technical support for the Department of Public Health faculty and research staff.  The funds serve as a repository for income generated via provision of computer services and in turn supporting the incremental costs of providing them.

UMass Amherst collaborates with other UMass colleges and institutions to provide high performance compute usage in several scalable options based on need.

• For additional information about the MGHPCC cluster, setting up an account, or getting a statement for grant applications please – click here
• For additional information about the C3DDB please – click here