INTERN: QUALITY & EVALUATION
Location: REMOTE, HOME-BASED
Term: SUMMER, FALL 2020; FLEXIBLE
Equitas Health (formerly AIDS Resource Center Ohio) is a not-for-profit community-based healthcare system founded in 1984 and now one of the nation’s largest HIV and lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ)-serving healthcare organizations. With offices in 11 cities and a budget of $85 million, it serves more than 67,000 individuals each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, pharmacy, behavioral health, HIV/STI treatment and prevention, research, advocacy, and community health initiatives.
Equitas Health has experienced 300% growth in patients identifying as transgender. There is a need to provide trans-inclusive services and train healthcare providers in culturally competent transgender care. Equitas Health seeks to create a Transgender Center of Excellence (TCOE). The TCOE would provide medical and non-medical services to transgender patients and would serve as a training center for healthcare providers. Equitas Health is seeking an intern to assist with developing a training and education curriculum for healthcare providers on culturally competent care for transgender patients. The Intern is responsible for identifying best practices in online medical education, identifying existing trans-specific learning modules, identifying gaps in the curriculum, creating education modules, and other tasks as assigned. The intern will work closely with the Program Evaluation Specialist and clinic staff to design and make recommendations for the curriculum.
ESSENTIAL INTERNSHIP FUNCTIONS:
Essential functions of the internship include, but are not limited to, education and training curriculum design; written communication and report writing; data collection and analysis; relationship building with Equitas Health staff; utilizing a computer and various software; attending meetings; and presenting to small groups.
MAJOR AREAS OF RESPONSIBILITY:
• Create a training and education curriculum for healthcare providers on providing culturally competent care to transgender patients
• Identify existing training modules and identify gaps in existing trainings and resources
• Identify best practices for online learning, adult learning, and medical education
• Identify opportunities for training modules and resources to be eligible for Continuing Education Units (CEUs) for healthcare providers
• Make recommendations for training topics, learning platforms, etc.
• Review outcome data for health disparities by race, gender identity, orientation, and other markers of risk or vulnerability
• Work with the Program Evaluation Specialist, members of the quality and evaluation team, and clinic staff
• Present final work to Program Evaluation Specialist and clinic staff
• Participate in and facilitate project activities as assigned
• Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service.
• Continuously grow and develop Cultural Competency, exhibiting an understanding, awareness, and respect for diversity.
• Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS:
• Enrolled in a University / College program related to education, public health, instructional design, education technology, LGBTQ and gender studies, etc. Graduate level students preferred.
• Proficient in Microsoft Office Suite and instructional design software.
• Proficient in verbal and written communication.
• Knowledge of health and social service needs for persons identifying as transgender, living with HIV and other chronic diseases.
• Knowledge of adult learning theory and applications.
• Experience with designing training and educational resources.
• Experience with designing online training/resources and LGBTQ health education is preferred.
• Ability to work independently.
• Ability to engage with, listen to, and learn from a broad range of stakeholders.
• Knowledgeable of the social determinants of health and how they contribute to inequalities and disparities in healthcare.
• Commitment to ensuring that activities are done in a culturally competent manner.
To apply for this internship, please submit a current resume, cover letter expressing interest and highlighting relevant experiences, and 3 references to Jen Ludwin, Program Evaluation Specialist (email@example.com). Applications will be accepted through June 1, 2020 or until the internship is filled.