Center for Language, Speech, and Hearing

Center for Language, Speech, and Hearing
The Center for Language, Speech and Hearing offers a comprehensive range of clinical services for individuals with communication disorders, differences or delays. Speech, language and hearing services provided by the Center include both diagnostic evaluations and treatment sessions and are available to individuals of all ages. The Center accepts referrals from physicians, health care providers, educators and related professionals, as well as from parents, guardians and self-referrals.

In order to promote physical distancing, the Center for Language, Speech and Hearing is currently open for limited services only. For hearing aid repairs and checks, please call 413-545-2565 for an appointment and we will schedule you as soon as possible. These services will occur by appointment only and you will be given specific instructions over the phone when making the appointment.

Speech-language pathology services are currently being provided via telepractice when clinically appropriate for the client’s needs. If you are interested in telepractice speech-language pathology services please call 413-545-2565 and leave your name and phone number and we will call you back to gather more information and discuss your needs.

For any other audiology or speech-language pathology questions, we will be regularly monitoring voicemail messages. When updates are available, they will be shared on our website and through our patient portal. Thank you for your patience and stay safe and healthy!

Please read and download instructions on how to access the Patient Portal here.

Please read and download instructions on attending and troubleshooting your telehealth visit here.

For additional information or to schedule an appointment, please contact:

Marcie Whitman, Clinic Office Manager & Billing Clerk
Center for Language, Speech, and Hearing
Department of Communication Disorders
School of Public Health and Health Sciences
University of Massachusetts Amherst
358 North Pleasant Street
Amherst, MA 01003-9296
Telephone: (413) 545-2565
Fax: (413) 545-8670

Read the Clinic Brochure.

CLSH HIPAA Notice of Privacy Practices

CLSH No Suprises Act Notice of Rights and Protections Against Surprise Medical Bills

CLSH No Surprises Act Notice of Right to Receive a "Good Faith" Estimate

In accordance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996, The Center for Language, Speech and Hearing is dedicated to maintaining the security and privacy of all protected health information.  Due to the risks of email communications being intercepted in transmission or misdirected, please refrain from sending us sensitive information via unencrypted email.  Instead, please consider communicating any sensitive information to us by telephone, fax, or mail.  Note that registered patients can utilize our secure Patient Portal ( to securely send sensitive information to the Center for Language, Speech and Hearing.