The University of Massachusetts Amherst

Professional Resources

We are dedicated to supporting our faculty and staff by guiding them toward success. In an effort to do so, we have compiled resources that benefit both faculty and staff, listed and linked below. Likewise, we have compiled a variety of faculty-specific resources and staff-specific resources

If you have suggestions for additional resources, please contact Saulo DePaula, Director of Analytics and Operations.

Resources for Faculty and Staff

Workplace Learning and Development 

Workplace Learning and Development (WL&D) provides a full range of services to UMass Amherst departments, individuals, and work groups with the goal of enhancing both effectiveness and the quality of work life, including:

  • Coaching
  • Consultation
  • Customized Workshops
  • Meeting and Strategic Planning Facilitation
  • Respectful Workplace Resources
  • Conflict Resolution Support

Ombuds Office

The Ombuds Office assists faculty and staff members with a broad range of concerns, including but not limited to:

  • Listening to your concerns and questions without judgment.
  • Discussuing resolution options.
  • Providing an impartial perspective.
  • Opening avenues of communication
  • Helping you navigate campus bureaucracy and understand University policies and procedures.
  • Tracking patterns of conflict and fairness challenges on campus.
  • Suggesting resources and making referrals.

Equal Opportunity Office

The Equal Opportunity Office administers internal discrimination grievance procedures and conducts investigations relative to affirmative action and equal opportunity complaints. They also oversee disability services and Title IX.

Faculty and Staff Assistance Program

The Faculty and Staff Assistance Program (FSAP) is a free and confidential counseling, consultation, and referral service that assists employees in resolving personal, work-related, and family problems.

Bias Reporting and Crisis Support

UMass community members have the right not to be discriminated against by any university agent or organization for any reason, including age, creed, disability, ethnic or national origin, gender, gender identity, gender expression, marital status, political or social affiliation, race, religion, or sexual orientation. All members of the UMass Amherst community are asked to actively foster an appreciation for diversity by not tolerating bias-related acts. While we hope you may never have to use them, UMass has several methods through which you can report an incident of bias or receive support, which are provided on the Diversity Matters webpage.

If you are not looking to report a specific incident and instead are looking for support systems or someone to talk to, please visit the UMatter@UMass website. They have compiled a comprehensive list of organizations and resources on campus to help you through any difficult situation. 

Planning Data and Resources

The SBS Dean's Office produces and maintains a variety of data and resources in OneDrive to help support SBS department and program planning and decision-making, including, but not limited to, department budgets, course scheduling, enrollments, and demographics.

Planning an Event

Planning a successful event on or off campus can be quite complex, requiring coordination of many factors. To facilitate this process, the SBS Dean’s Office has created an Event Planning Guide with resources and recommendations related to the various aspects of event planning, including vanues, catering, lodging, and transportation.